SummaryAssistant Manager is responsible for supporting the Store Manager in overall operations and administrative duties, guiding staff, maintaining profitability, and ensuring exceptional customer service. The role requires knowledge of all product areas, adherence to store policies, and the ability to assume full supervisory control when the Store Manager is absent.ResponsibilitiesAssist the Store Manager in controlling the assets of the store.Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.Assume responsibility for the entire store in the Store Manager's absence.Assist in personnel recruiting, training, and evaluation.Provide knowledge and guidance to employees and customers across all departments.Monitor inventory, sales statistics, and expenses to ensure departmental profitability.Direct staff to complete departmental responsibilities and maintain standards.Keep the Store Manager informed about inventory movement and customer trends.Maintain quality customer service at all times.Perform general administrative duties as needed and stay trained in Store Manager responsibilities.Deliver extraordinary customer service, assisting customers when they enter the store and during peak periods.Promote and sell services and merchandise offered by the company.Uphold all company policies, procedures, and standards as outlined in various manuals.Protect company assets and financial information by ensuring accurate internal controls and reporting potential fraud risks.Supervisory ResponsibilitiesSupervise employees in the Store Manager's absence.Conduct interviews, training, and performance evaluations.Plan, assign, and direct work activities.Resolve employee and customer issues in accordance with company policies and applicable laws.QualificationsExperience working in a retail environment, preferably in footwear and athletic apparel.1‑3 years of customer service experience.Excellent interpersonal and communication skills.Ability to work in a fast‑paced environment.Initiative and self‑starter attitude to manage tasks independently.Strong attention to detail and multitasking capability.Team‑player mindset with a passion for outstanding customer service and merchandise sales.Job Title: Assistant Manager | Location: Enid, Oklahoma (Sunset Plaza) | Salary: $12.65 per hour#J-18808-Ljbffr