Coaching, Communication Skills, Customer/Client Research, Inventory Management, Leadership, Operations, Organizational Skills, People Management, Product Demonstration, Project Tracking, Resolve Customer Issues, Retail, Retail Management, Sales, Sales Training, Shipping/Receiving, Team Building
Assistant Store Manager — Legacy Toys
Legacy Toys is an experience for all ages — a utopia of toys, games, candy and more. We create unique experiences that encourage kids of all ages to visit, explore, and keep coming back. As a team member, you're here to put on a performance for our guests: engaging, entertaining, and leaving them with a smile. That means telling jokes, demoing products, maybe even a magic trick or two.
As Assistant Store Manager, you're the backbone of the store. You keep things running smoothly behind the scenes while staying present on the floor — supporting your team, delighting customers, and making sure Legacy Toys looks and feels its best every single day.
What you'll do:
- Lead by example on the sales floor — greeting customers, answering questions, and jumping in wherever needed
- Train and develop Sales Associates and Shift Leads, tracking progress and flagging concerns to the Store Manager
- Help implement store schedules, policies, and operational goals
- Manage inventory: receiving orders, processing transfers, tracking special orders, and keeping the backroom organized
- Keep the sales floor fully stocked, clean, and shoppable at all times
- Share new product knowledge with the team through demos, education, and hands-on training
- Coordinate daily operations during peak times and fill in for scheduling gaps as needed
- Communicate customer feedback and team updates to the Store Manager
- Represent the Legacy Toys brand — on the clock and off — with pride and positivity
- Make someone's day a little brighter
What we're looking for:
- Prior retail experience required; supervisory or lead experience strongly preferred
- A natural leader who can coach, motivate, and hold a team accountable with warmth
- Strong communicator — with customers, staff, and management alike
- Comfortable with inventory, scheduling, and basic store operations
- Flexible availability including evenings and weekends; able to step in when the team needs you
- Fast-paced, high-energy environment doesn't rattle you — it energizes you
- Genuine love for people, play, and the Legacy Toys experience
- Positive attitude (still contagious at the management level)
What you'll get:
- Legacy Bucks — quarterly store credit earned based on your hours
- Employee discount
- Flexible scheduling
- First look at new products and arrivals
- Staff Picks — your recommendations featured on the floor
- A clear path to grow into Store Manager