Assistant Store Manager - Customer Experience

PetSmart

Williamsburg, VA

JOB DETAILS
SKILLS
Animal Care, Communication Skills, Customer Experience, Customer Relations, Expense Management, Leadership, Organizational Skills, Retail, Retail Management, Revenue Growth
LOCATION
Williamsburg, VA
POSTED
1 day ago

Join a passionate team dedicated to providing exceptional pet and customer experiences. This Assistant Store Manager Customer Experience role involves

  • leading and developing staff,
  • ensuring a safe and healthy environment for pets,
  • overseeing store operations, services, and events,
  • driving sales and managing expenses,
  • handling customer concerns,
  • and
  • maintaining store standards.

Qualifications include

  • 3-5 years retail or customer-focused leadership experience,
  • full-time availability,
  • strong communication and organizational skills,
  • and
  • ability to react under pressure.

This role offers benefits such as health insurance, 401k, paid time off, discounts, and career development. Physical demands include lifting up to 50 pounds, working around animals, and standing for long periods. Join us to make a positive impact every day in a diverse, pet-loving environment.

About the Company

P

PetSmart

There’s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters – you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging!

When you work with us, you’ll discover that we love our people, too. Whether you’re based in a store, distribution center or at our home office, you’ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Retail
EMPLOYEE BENEFITS
Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, Merchandise Discounts, Military Leave, Paid Sick Days, Prescription Drug Coverage, Professional Development, 401K
FOUNDED
1986
WEBSITE
http://Www.petsmart.com