Assistant Store Manager - Customer Experience

PetSmart

Mobile, AL

JOB DETAILS
SKILLS
Animal Care, Business Growth, Business Support, Coaching, Communication Skills, Customer Experience, Customer Satisfaction, Event Marketing, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Operations, Organizational Skills, Profit & Loss, Retail, Retail Management, Sales
LOCATION
Mobile, AL
POSTED
1 day ago

Seeking an Assistant Store Manager Customer Experience to lead the pet store team, enhance customer and pet experiences, and ensure store safety and operations.

  • Provide leadership in hiring, coaching, and developing associates, fostering a positive team environment.
  • Oversee daily store operations, ensure compliance with policies, and maintain high standards for pet and customer safety.
  • Manage pet services, store events, and marketing initiatives to drive growth and customer satisfaction.
  • Support business growth by achieving sales, expense, and P&L targets, leveraging resources effectively.
  • Requires 3-5 years of retail leadership, strong communication, organizational skills, and flexibility in schedule.
  • Physical ability to lift up to 50 pounds, work in a busy environment with animals, and handle physical tasks.

  • Join a diverse team passionate about pets, creating meaningful moments, and making a difference daily.

About the Company

P

PetSmart

There’s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters – you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging!

When you work with us, you’ll discover that we love our people, too. Whether you’re based in a store, distribution center or at our home office, you’ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Retail
EMPLOYEE BENEFITS
Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, Merchandise Discounts, Military Leave, Paid Sick Days, Prescription Drug Coverage, Professional Development, 401K
FOUNDED
1986
WEBSITE
http://Www.petsmart.com