Assistant Store Manager - Customer Experience

PetSmart

Brentwood, TN

JOB DETAILS
SKILLS
Animal Adoptions, Animal Care, Coaching, Customer Experience, Customer Support/Service, Lift/Move 50 Pounds, Operations Management, Physical Demands, Problem Solving Skills, Retail Management, Revenue Growth, Safety Compliance, Training/Teaching
LOCATION
Brentwood, TN
POSTED
1 day ago

Join our team as an Assistant Store Manager Customer Experience, dedicated to providing exceptional pet and customer care.

Benefits include weekly pay, health & wellness plans, 401k match, paid time off, discounts, tuition assistance, and career development.

Responsibilities encompass

  • Leading and coaching store associates in recruiting, training, and development
  • Ensuring a positive pet parent experience through service oversight and issue resolution
  • Managing store operations, safety, and compliance
  • Driving sales, controlling expenses, and achieving financial targets
  • Overseeing store services, pet adoptions, and events

  • Qualifications include 3-5 years retail leadership, strong communication, organizational skills, and flexibility to work evenings, weekends, and holidays. Physical demands involve lifting up to 50 pounds and working in a pet environment.

    Passionate about pets and customer service? Apply now to make a meaningful impact every day!

About the Company

P

PetSmart

There’s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters – you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging!

When you work with us, you’ll discover that we love our people, too. Whether you’re based in a store, distribution center or at our home office, you’ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Retail
EMPLOYEE BENEFITS
Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, Merchandise Discounts, Military Leave, Paid Sick Days, Prescription Drug Coverage, Professional Development, 401K
FOUNDED
1986
WEBSITE
http://Www.petsmart.com