Channel Strategies, Coaching, Communication Skills, Corporate Policies, Customer Experience, Customer Support/Service, Diversity, Leadership, Merchandising, Operations Management, Performance Metrics, Problem Solving Skills, Resolve Customer Issues, Retail Management, Revenue Growth, Staff Development, Team Building, Trend Analysis
The Assistant Manager oversees store operations, staff development, and customer experience to drive sales and meet KPIs. They support the Store Manager in hiring, training, and coaching associates, ensuring brand standards, merchandising, and omni-channel strategies are maintained. They manage daily store activities, analyze trends, and resolve customer issues. Responsible for operational tasks like inventory, scheduling, and safety, they foster a positive team environment, promote diversity, and support company policies. The role requires strong leadership, communication, strategic thinking, and problem-solving skills, with physical ability for store tasks. Prior retail management and customer service experience are preferred, with a focus on results-driven performance and team development.
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Sally Beauty Supply
Sally Beauty is the world's largest distributor and retailer of professional beauty products based on a store count of more than 3,700 stores in 13 countries.
Sally Beauty stores operate throughout the United States and Puerto Rico, Canada, Colombia, Mexico, Peru, the United Kingdom, Belgium, Chile, France, Ireland, the Netherlands, Spain and Germany.
Sally Beauty stores service both retail consumers and salon professionals by offering up to 10,000 products for hair, skin, and nails through professional lines such as Clairol, L'Oreal, Wella and Conair, as well as an extensive selection of proprietary merchandise.
10,000 employees or more
http://www.sallybeauty.com/