Assistant Store Manager

Summary: As an Assistant Manager at Auntie Annes Cinnabon, you will support the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining high-quality standards. You will play a key role in training employees, managing inventory, and ensuring smooth shift transitions while helping to drive store performance and profitability.

Key Responsibilities:

Leadership & Team Support:

• Assist in recruiting, training, and developing team members.
• Provide coaching and feedback to employees to enhance performance and teamwork.
• Lead by example in delivering excellent customer service and maintaining a positive work environment.

Operations & Store Management:

• Help oversee daily store operations, including opening and closing procedures.
• Ensure compliance with food safety, sanitation, and health regulations.
• Assist in inventory management, ordering supplies, and reducing waste.
• Monitor and maintain store cleanliness and organization.

Customer Service Excellence:

• Address customer concerns and resolve issues to ensure satisfaction.
• Uphold brand image by ensuring consistent product quality and service.
• Assist in implementing promotional and marketing initiatives to drive sales.

Financial & Administrative Duties:

• Support the Store Manager in tracking sales, labor costs, and store performance.
• Assist with cash handling, register reconciliation, and financial reporting.
• Help maintain accurate records of inventory, employee schedules, and operational logs.

Qualifications:

• Previous experience in food service, retail, or a leadership role preferred.
• Serve Safe Certification – Food Handler a plus
• Strong problem-solving, organizational, and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Proficiency in basic financial and inventory management tools.
• Availability to work flexible hours, including weekends and holidays.

Perks and Benefits:

• Competitive hourly wage based on experience.
• Opportunities for career growth and advancement.
• Employee discounts on Auntie Annes Cinnabon products.
• Leadership development and training programs.
• Flexible scheduling options.