The Assistant Store Leader - Customer Experience & Outreach is a strategic, service-oriented role focused on driving sales, engagement, and customer loyalty.
They lead sales and service programs, coach associates, and implement initiatives to attract and retain customers.
Oversee key programs like Design Services, Trade, Registry, and in-store events to increase traffic and conversions.
Analyze KPIs, manage customer feedback, and uphold brand standards for operational excellence.
Handle scheduling, expenses, safety, and promote business growth through outreach and events.
Collaborate with leadership to set goals, manage performance, and ensure excellent customer service.
Bring strong communication, problem-solving, and leadership skills, with a passion for design and team success.
Requires 2+ years retail leadership, flexible availability, and proficiency with digital tools.
The role emphasizes teamwork, professional growth, and delivering an elevated store experience. The company values diversity and equal opportunity employment.
About the Company
C
Crate & Barrel
We have everything we need to be the most talked about Distribution Network in the country. Except you.
Managed with state-of-the-art technology, our Distribution Centers and Cross-docks are hubs for an amazingly streamlined system of inventory control, distribution, and customer relations that services all of our business channels. The only thing missing is YOU!
We offer a competitive compensation and benefits package, profit sharing, 401(k), and a generous merchandise discount. Please visit our website at