Coaching, Communication Skills, Customer Acquisition, Customer Experience, Customer Retention/Renewal, Design Services, Expense Management, Leadership, Performance Metrics, Project/Program Management, Retail, Revenue Growth, Sales, Schedule Development, Website Conversion
The Assistant Store Leader - Customer Experience & Outreach is a strategic, service-focused role that drives sales and customer engagement through hands-on leadership.
They lead sales programs, coach associates, and implement initiatives to boost customer acquisition, retention, and loyalty.
Key responsibilities include managing programs like Design Services, Trade, Registry, and in-store events to increase traffic and conversion, analyzing KPIs, and maintaining brand standards for operational excellence.
The role involves managing scheduling, expenses, safety, and proactively driving business through outreach and events.
Ideal candidates have 2+ years retail leadership, strong communication skills, and a passion for design.
Open availability for flexible hours is required.
C
Crate & Barrel
We have everything we need to be the most talked about Distribution Network in the country. Except you.
Managed with state-of-the-art technology, our Distribution Centers and Cross-docks are hubs for an amazingly streamlined system of inventory control, distribution, and customer relations that services all of our business channels. The only thing missing is YOU!
We offer a competitive compensation and benefits package, profit sharing, 401(k), and a generous merchandise discount. Please visit our website at
5,000 to 9,999 employees
https://jobs.crateandbarrel.com/