Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.
Position Summary
The Assistant Starbucks Manager supports the Starbucks Manager in overseeing daily café operations, delivering exceptional customer service, maintaining brand standards, and driving sales and profitability. This position assists with partner (associate) development, inventory management, food safety compliance, merchandising, and operational execution while helping create a welcoming environment that provides a consistent and high-quality customer experience.
Key Responsibilities Café Operations
- Assist in managing the daily operations of the Starbucks department.
- Support execution of beverage, food, and customer service standards.
- Ensure products are prepared and served according to Starbucks and company operating procedures.
- Monitor inventory levels and assist with ordering, receiving, and product rotation.
- Maintain proper product availability during peak and non-peak business periods.
- Help ensure efficient workflow and service execution throughout the day.
Customer Service
- Deliver exceptional customer service and promote a welcoming café environment.
- Build customer relationships through positive interactions and product knowledge.
- Resolve customer concerns promptly and professionally.
- Support customer engagement initiatives and promotional programs.
- Ensure all customers receive consistent, friendly, and efficient service.
Leadership & Team Development
- Assist with training, coaching, and developing Starbucks associates.
- Provide daily direction and support to café team members.
- Help maintain staffing coverage that supports operational needs.
- Foster a culture of teamwork, accountability, inclusion, and respect.
- Conduct performance coaching and provide recognition for strong performance.
- Serve as acting department leader in the Starbucks Manager''s absence.
Food Safety & Quality Assurance
- Ensure compliance with all food safety, sanitation, health, and company standards.
- Monitor food and beverage quality to ensure consistency and freshness.
- Ensure equipment cleaning, maintenance, and sanitation requirements are completed.
- Maintain accurate temperature logs, cleaning schedules, and operational records.
- Promote safe work practices and a clean working environment.
Sales & Merchandising
- Assist with implementing sales-building programs and promotional initiatives.
- Maintain attractive and fully stocked merchandise displays.
- Ensure pricing, signage, and promotional materials are accurate and current.
- Identify opportunities to improve sales and customer satisfaction.
- Support seasonal product launches and marketing programs.
Financial Performance
- Assist with labor management, productivity monitoring, and scheduling.
- Help control operating expenses, waste, and inventory shrink.
- Support achievement of sales, profit, and customer service goals.
- Monitor inventory accuracy and ordering practices.
- Assist in analyzing business trends and operational opportunities.
Qualifications Required
- High school diploma or equivalent.
- Previous customer service, retail, food service, or Starbucks experience.
- Strong communication, leadership, and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Basic understanding of food preparation, inventory management, and merchandising.
- Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays.
Preferred
- Previous supervisory or leadership experience.
- Experience in a Starbucks, coffee shop, café, restaurant, or retail environment.
- Knowledge of labor scheduling, inventory control, and financial performance metrics.
- Food safety certification or ability to obtain certification.
Physical Requirements
- Ability to stand and walk for extended periods.
- Frequent lifting, carrying, pushing, and pulling of up to 40 pounds.
- Ability to bend, stoop, reach, and perform repetitive motions.
- Ability to safely operate food service and beverage equipment.
- Ability to work in a fast-paced environment with frequent customer interaction.
Success Factors
- Strong leadership and team-development skills.
- Commitment to delivering exceptional customer experiences.
- Passion for food, beverages, and customer service excellence.
- Attention to quality, cleanliness, and operational consistency.
- Strong organizational and problem-solving abilities.
- Focus on safety, profitability, and continuous improvement.
- Ability to build an engaging, high-performing café culture.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values - Click below to view video: ACI Values
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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