Assistant Site Manager

Are you passionate about leading high-performing teams while creating meaningful opportunities for individuals with intellectual and developmental disabilities? Do you enjoy building strong programs, developing people, and making a lasting impact in your community? If so, join our supportive and caring team as a Site Manager!

Location: Columbus, OH
Schedule: Monday to Friday, 8:00 am – 4:00 pm 

Culture and Benefits:

• ARC Voyagers is an organization that values people. We recognize our employees are our greatest strength, and we reward them with great benefits.
• Paid Time Off, holidays and leave options to balance work and personal life.
• Comprehensive health insurance provided through an Individual Coverage Health Reimbursement Arrangement (ICHRA), including employer paid allowance.
• 100% Employer paid dental and vision plans to meet you and your family’s healthcare needs.
• $25,000 basic life insurance paid by employer.
• Voluntary life, disability and other insurance plans to complement your lifestyle.
• 403(b) savings plan, with company match of 50% of employee deferral up to 6%.
• Access to employee assistance program.
• Opportunities for training, education assistance and professional growth.

What You'll Do and Why It Matters:

At ARC Voyagers, we believe every individual deserves opportunities to learn, grow, and actively participate in their community. As an Assistant Site Manager, you'll partner with the Site Manager to provide leadership, support your team, and ensure high-quality, person-centered services. Through your guidance and commitment to excellence, you'll help individuals build independence, achieve their goals, and experience meaningful community engagement. Here's how you'll make an impact:

• Support exceptional Adult Day Services by helping oversee daily center-based and community-based operations that provide engaging, meaningful, and person-centered experiences.
• Lead and support your team by coaching, mentoring, and providing day-to-day guidance to Participant Engagement Specialists and Direct Support Professionals while promoting accountability and collaboration.
• Champion person-centered outcomes by ensuring services are delivered in accordance with Individual Service Plans (ISPs) and helping individuals build independence, self-advocacy, and community connections.
• Drive program excellence by monitoring participation, engagement, and satisfaction while identifying opportunities to improve services and individual outcomes.
• Partner in operational success by assisting with staffing, scheduling, program oversight, facility needs, and daily operations to ensure safe, efficient, and high-quality services.
• Promote quality and compliance by helping ensure services meet CMS, DODD, OOD, and CARF standards while supporting a culture of accountability and continuous improvement.
• Build meaningful relationships with individuals served, families, guardians, community organizations, and internal teams to strengthen services and expand opportunities.
• Support talent development by participating in recruiting, onboarding, coaching, and recognizing team members while helping foster an engaged and high-performing workplace.
• Advocate for individuals served by participating in ISP meetings, supporting individual goals, and helping ensure services are implemented effectively.
• Step into leadership when needed by supporting the Site Manager and confidently leading operations during their absence to ensure continuity of high-quality services.
• Make a lasting impact every day by helping create an environment where individuals with developmental disabilities can thrive, gain confidence, and achieve greater independence.

What Makes You a Great Fit:

• Demonstrated leadership skills with experience coaching, mentoring, and supporting team members in a collaborative environment.
• Ability to think critically, solve problems, and make sound decisions in a fast-paced setting.
• Experience supporting program operations, driving quality services, and promoting continuous improvement.
• Strong written and verbal communication skills with the ability to build positive relationships with individuals served, families, team members, and community partners.
• Knowledge of DODD regulations; familiarity with CMS, OOD, and CARF standards is preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and other technology used to support daily operations.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Passion for empowering individuals with developmental disabilities and supporting ARC Voyagers' mission.

Requirements:

• Bachelor's Degree from an accredited college or university (or 4 years equivalent experience).
• Two years of direct experience supporting individuals with developmental disabilities, which includes experience in the administration of Adult Services programs.
• Three to five years of management experience with operational accountability
• Must submit to a BCII/FBI background check and Nurses Aid & Abuser Registry checks.
• Valid State of Ohio Driver’s License and insurability standards.
• Must pass a drug screen

Why ARC Voyagers?

ARC Voyagers is a mission-driven nonprofit organization serving individuals with intellectual and developmental disabilities across Central Ohio. We offer a range of person-centered services including employment coaching, life skills development, employment placement, adult day resource centers, and community-based day programming.

At the heart of our work is a belief in the power of possibility. Every person deserves the opportunity to grow, connect, and contribute in ways that are meaningful to them. Our team partners with each individual and their support network to build personalized paths toward independence, inclusion, and joy.

With over 60 years of experience and a legacy rooted in advocacy, collaboration, and compassion, ARC Voyagers is proud to be a trusted guide for life’s journey.

Ready to Join Us?

If you’re passionate about helping individuals with disabilities build confidence, develop valuable skills, and achieve greater independence, this is your opportunity to make a meaningful impact every day. Join a supportive, mission-driven team where your compassion, encouragement, and dedication truly matter. Apply today at www.arcvoyagers.com/careers