Position Summary The Assistant Shop Manager is a hands‑on leadership role that supports daily shop operations while performing vehicle service and repair. This position helps ensure efficient workflow, reinforces technician productivity, and maintains quality and safety standards. A successful candidate will demonstrate strong technical proficiency and team‑leadership skills.
Core Responsibilities
- Daily Operations & Workflow
- Coordinate vehicle flow from drop-off through inspection, repair, and customer delivery.
- Monitor bay activity and technician progress to ensure jobs are completed on schedule.
- Identify and resolve workflow delays or resource gaps.
- Ensure accurate documentation and proper closure of all work orders.
- Hands‑On Technical Work
- Perform general service and diagnostic repairs as needed.
- Assist with high-volume jobs including oil changes, brakes, and electrical repairs.
- Uphold shop quality standards and safety protocols.
- Model efficiency and excellence by actively working alongside the team.
- Sales & Margin Support
- Support the execution of shop KPIs (car count, hours sold, average repair order, and gross profit).
- Ensure proper application of fees and adherence to shop processes.
- Collaborate with the front counter team to align workflow with daily targets.
- Team Leadership
- Lead daily huddles to set priorities and communicate focus areas.
- Coach technicians on standards, productivity, and shop discipline.
- Assist with onboarding, mentoring, and performance follow-up for team members.
- Foster a culture of accountability, teamwork, and professionalism.
- Job Mix & Quality Execution
- Monitor high-volume and high-profit services for consistent execution.
- Track cycle times and comebacks to identify process or training gaps.
- Reinforce upsell opportunities and bundled service offerings.
Performance Expectations
- Deliver consistent shop productivity, quality, and cycle-time results.
- Perform high-quality repairs while maintaining high standards for safety and performance.
- Support leadership in maintaining a fast-paced, customer-focused shop environment.
Minimum Qualifications
- 5 or more years of experience as an automotive technician.
- Prior experience in a leadership, working foreman, or team lead role preferred.
- Strong knowledge of general service and diagnostics.
- ASE certification preferred (e.g., A1–A8, Master Technician).
- Ability to lead by example and communicate expectations clearly.
- Familiarity with shop management systems (e.g., Tekmetric) preferred.
- Reliable, punctual, and committed to team success.
Work Schedule & Requirements
- Full-time, including Saturdays and peak business hours.
- Ability to stand and walk throughout the workday and lift up to 50 lbs as needed.
- Comfortable working in a physically demanding shop environment.
Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends. Join a team of driven and talented individuals who share your passion for high-quality repair work, and enjoy a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, you’ll experience a sense of community and connection with both customers and fellow team members.
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.