The Assistant Manager supports the Service Manager in delivering exceptional customer experiences and achieving high-performance results.
They lead the team in the absence of the Service Manager, ensuring effective communication, teamwork, and adherence to safety, policies, and regulations.
Key responsibilities include maintaining workplace safety, building customer relationships, executing VIP processes, managing team training and development, overseeing facility and equipment maintenance, and ensuring procedural compliance.
They assist in developing team members' skills, monitor daily operations, and support achieving sales and service goals.
Required skills include strong leadership, communication, organization, and automotive industry knowledge.
Minimum two years of automotive management experience, relevant certifications, and a valid driver’s license are necessary.
Physical demands involve standing, walking, lifting, and vision requirements typical of a service environment.