Security Dodge Chrysler Jeep RAM proudly serves customers in Queens and Long Island, NY and is a great place to have a rewarding career! We are seeking an Assistant Service Manager (WITH Service Advisor/Writer experience) to assist with the smooth and efficient operation of our high-volume Service Department and support the Service Manager in ensuring that the Service Department is functioning to its full capacity, customer’s needs are satisfied, and much more.
Why Join Security Dodge Chrysler Jeep RAM?
Security Dodge Chrysler Jeep RAM is one of Long Island’s most trusted, high-volume CDJR dealerships and a place where you can genuinely grow. You’ll work with a loyal customer base, strong leadership, and a busy shop that keeps your earning potential high! We offer competitive pay, excellent benefits, factory training, and a supportive environment that values professionalism, teamwork, and long-term career development.
If you have Service Advisor/Writer experience, apply now and join our team where your skills are appreciated, your contributions matter, and your career can grow. Upload your resume and complete the assessment for priority consideration. We will contact qualified applicants.
Full-time Benefits:
- $600 - $800 per week with possible commission
- Medical and dental insurance
- Paid time off
- 401(k) plan
- Free college classes with Strayer University's Degrees@work
- Employee discounts on vehicles, service, and more!
- Career advancement opportunities
- A positive and professional work environment
Responsibilities - Auto Dealership Assistant Service Manager:
- Assist with the profitable operation of the Service Department, support the Service Manager, generate revenue, communicate with customers, explain vehicle maintenance and repair services, create estimates, focus on customer satisfaction, and more
- Understand the CUSTOMER IS OUR FIRST PRIORITY, and assist with the satisfaction of each customer, including cheerful and knowledgeable communication
- Assist with the accurate and timely estimation and completion of all repair orders
- An efficiency goal of 100% is expected to help the service department hit the required monthly CSI.
- Assist with the accurate reporting of timecards and work orders including tech time sheets.
- Give repair orders including requests for parts to the Parts Department, to allow them to post the correct parts and price.
- Ensure all oil, lubricants, and other materials used on each repair order you write are properly charged
- Solve customer's concerns/complaints
- Demonstrate good judgment in investigating problems and making decisions
- Assist the Sales and Rental Departments with technical information and service as needed.
- Order office supplies as needed and approved
- Ensure training of all Receptionists
- Ensure Receptionist schedules are covered
- Provide Receptionist back when they have an overflow of customers or a difficult customer
- Ensure the shop's coffee area is maintained in a neat and clean manner and distribute snacks daily.
- Ensure company policies and procedures are followed
- Comply with Federal and State laws
- Perform other duties as assigned
Qualifications - Auto Dealership Assistant Service Manager:
- Required: Automotive Service Writer, Advisor experience
- Prefer Automotive Assistant Service Manager experience
- Good managerial, customer service, and communication skills
- Team participant, organized and customer-focused with a commitment to quality and efficiency
- Pleasant, energetic, conscientious, dependable, and able to multi-task in a fast-paced environment.
- Basic understanding of business management
- A positive attitude, good work ethic, and professional appearance
- Valid driver's license and good driving record
- High school diploma required
- Please upload your resume and complete the online assessment
- Must pass pre-employment background checks, MVR, and drug screening.
We are an Equal Opportunity Employer