The Assistant Manager supports the Service Manager in ensuring exceptional customer experiences and team performance. They lead operations in their absence, promote safety, and enforce compliance with regulations. Key responsibilities include building customer relationships, executing VIP processes, training staff, managing communication, and overseeing facility and equipment maintenance. They assist in developing a skilled team through training and certifications, monitor performance metrics, and ensure procedural adherence. The role requires strong leadership, communication, automotive industry knowledge, and organizational skills. The position involves indoor and outdoor work, physical activities like standing, walking, and lifting, and requires visual acuity, safety certifications, and a valid driver’s license. The work schedule is typically five days, 40 hours per week, with an emphasis on safety, teamwork, and delivering high-quality service.