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Assistant Service Manager

Altium Limited

Austin, TX

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JOB DETAILS
SKILLS
Billing, Communication Skills, Computer Skills, Construction, Construction Management, Customer Support/Service, Electrical Engineering, Electricity, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Pricing, Project Development, Project Planning, Project Tracking, Schedule Development, Time Management
LOCATION
Austin, TX
POSTED
3 days ago
Position Overview:
The Assistant Service Manager works closely with the Service Managers to ensure timely customer service response and satisfaction.

Job Duties and Responsibilities:
  • Assist with the coordination and pre-planning of assignedservice projects.
  • Assist in the research and pricing of assigned service projects.
  • Assist in the development of a project schedule and MOP, if required.
  • Assist in the scheduling of personnel and material for all assigned projects.
  • Monitor project labor productivity.
  • Attend project meetings if required.
  • Dispatch service calls and maintain/update Manboard to avoid scheduling conflicts.
  • Assist in the job closeout and billing phase of the project.
  • Respond to customer questions/complaints in a professional manner.
  • Communicate effectively with Alterman personnel, keeping them informed of all aspects relevant to the duties to which they have been assigned.
  • Performs other duties, tasks, and special projects as assigned.
Qualifications:
  • Minimum of 2 years of experience as a Journeyman Electrician; or
  • Bachelor's Degree with a concentration in Construction Management or Electrical Engineering (with an interest in the construction industry only).
  • Prior construction industry experience is a plus.
  • Proficient computer skills with all basic office programs (Microsoft Excel, Word and Outlook) and the ability to learn and use related software and systems are required.
  • Advanced computer skills are a plus.


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

About the Company

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Altium Limited