We are looking for a dedicated and skilled Assistant Service Manager to join our Multifamily Maintenance team. This full-time, hourly position is an excellent opportunity for a motivated individual to take on a leadership role in maintaining the efficiency and functionality of our multifamily properties. You will play a critical role in ensuring that maintenance operations run smoothly while providing outstanding service to residents and supporting the Service Manager in day-to-day tasks.
What You'll Do
- Assist the Service Manager in overseeing and coordinating maintenance operations for multifamily properties.
- Perform routine and emergency maintenance tasks to ensure resident satisfaction and safety standards.
- Lead and support maintenance team members by providing guidance and sharing expertise.
- Identify and troubleshoot mechanical, electrical, and plumbing issues, implementing prompt and effective solutions.
- Ensure all equipment, tools, and systems are functioning and properly maintained.
- Keep accurate records of maintenance activities and updates using management systems.
- Collaborate with other departments to address resident concerns quickly and professionally.
- Manage inventory of supplies and tools, placing orders when necessary to ensure workflow efficiency.
- Uphold company and safety regulations during all processes and activities.
Qualifications
- Proven experience in property maintenance or a related field, preferably in multifamily housing.
- Strong technical skills in areas such as HVAC, plumbing, electrical, and mechanical systems.
- Excellent problem-solving abilities with an aptitude for troubleshooting and repairs.
- Leadership experience or the ability to support and collaborate with a team effectively.
- Customer-focused attitude with exceptional communication skills.
- Familiarity with maintenance tools, equipment, and management systems.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to respond to on-call emergencies, as needed.
- Proficiency in English (written and verbal).