Schedule: Full-time — Must be available nights & weekends Compensation: $19.00 – $20.50 per hour (DOE) Location: Modesto, CA
What’s In It for You
Medical, Dental, and Vision
Paid Time Off
401(k) Retirement Plan
Generous Employee Discounts
Who We Are
Work World is the largest specialty retailer of workwear and work boots in the Western United States. From humble beginnings in 1990, we now operate 30+ stores under the Work World, Shoeteria, and Whistle Workwear brands across California, Nevada, and Washington.
We provide boots, apparel, scrubs, and safety gear from leading brands including Carhartt, Wolverine, Timberland PRO, and more.
We are committed to putting our customers first and believe blue-collar workers are the backbone of our communities and country. Our values of honesty, respect, and integrity guide everything we do.
Join our team and help lead the next stage of growth for our company. We are currently seeking an Assistant Retail Operations Manager to support store operations, customer service, and team development.
What You’ll Be Doing:
Help supervise store staff and support employee training activities
Work alternating shifts with the Store Manager to support daily operations
Complete additional responsibilities as assigned by store leadership
Perform store opening and closing procedures
Prepare and manage daily bank deposits, including bank drop-offs
Obtain change for store operations when needed
Receive, organize, and process incoming merchandise shipments
Maintain a clean, organized, and professional store environment
Process customer purchases accurately in accordance with company procedures
Welcome customers, answer incoming calls, and provide assistance as needed
Support customers in locating products and making purchasing decisions
What You’ll Need
High school diploma or equivalent required
Minimum of 2 years of retail experience preferred
Previous assistant management or leadership experience is a plus
Strong customer service and communication skills
Ability to lift up to 25 pounds, climb ladders, and stand for extended periods
Valid driver’s license required; bilingual skills are an advantage
What It’s Like Working Here
Work World employees are unique individuals whose varied talents and experiences bring value to our customers. The diversity and ideas of our employees inspire us in everything we do. People are at the heart of every connection we build, and together we can accomplish anything.
What You’ll Learn
Leadership and organizational development skills
Sales and merchandising best practices
Customer service techniques including communication and exemplary customer service skills
The ability to adapt to fast and unique situations
How to network and build long-lasting relationships with customers and colleagues
