Are you a motivated leader ready to take the next step in your restaurant career?
Dunkin’ is looking for a driven Assistant Manager to partner with our Restaurant Manager in running a high-performing location. You’ll develop people, uphold operational standards, and help drive the business- all while building the skills to advance into a General Manager role.
You’ll share accountability across
three pillars of restaurant success:
Team
Leadership & Development
Assist in recruiting, hiring, onboarding, and developing a high-performing team
Set clear expectations and hold team members accountable for behavior and performance
Support the growth of Crew Members and Shift Leaders through coaching and feedback
Foster a culture where people feel recognized, challenged, and motivated to improve
Operational
Excellence
Champion a guest-first mentality across every shift and every transaction
Ensure shifts are properly staffed and Brand standards, recipes, and systems are consistently executed
Maintain a safe, clean, and fully compliant restaurant environment at all times
Review guest feedback and restaurant assessment results; develop and implement action plans
Assist in executing new product roll-outs including team training and in-restaurant marketing
Business &
Financial Performance
Support cost control efforts to help maximize location profitability
Help drive and track sales goals with a results-oriented approach
Execute all promotional and marketing initiatives accurately and on schedule
Apply P&L knowledge to identify performance trends and support data-driven decisions
Minimum
Requirements
Restaurant, retail, or supervisory experience
Basic math and financial management proficiency
Fluent in English (written and verbal)
Basic computer skills
High School diploma or equivalent
Must be at least 18 years of age
You’ll
Stand Out If You Have
Experience in a shift lead or assistant manager role in a QSR or food service environment
A track record of developing and motivating hourly team members
Hands-on familiarity with scheduling, food cost, or labor management
A strong sense of urgency and ownership on the floor
Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.