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Assistant Registrar for Systems Infrastructure

University of North Carolina Greensboro

Fort Collins, CO

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JOB DETAILS
SALARY
$59,205–$60,000 Per Year
SKILLS
Academic Background, Administrative Skills, Communication Skills, Computer Skills, Customer Support/Service, Data Quality, Detail Oriented, Educational Administration, Educational Software, Higher Education, Identify Issues, Information Technology & Information Systems, Lift/Move 30 Pounds, Maintain Compliance, Manual Dexterity, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Onboarding, People Management, Presentation/Verbal Skills, Procedure Development, Procedure Implementation, Project/Program Coordination, Project/Program Management, Registrar, Regulations, Service Delivery, System Test, Systems Administration/Management, Systems Maintenance, Team Player, Technical Support, Time Management, Training/Teaching Curriculum, University/School Policies, Work From Home, Writing Skills
LOCATION
Fort Collins, CO
POSTED
3 days ago
Position InformationPosition Number 998916 Functional Title Assistant Registrar for Systems Infrastructure Position Type Staff Position Eclass EP - EHRA 12 mo leave earning University InformationLocated in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.Primary Purpose of the Organizational UnitIn support of the mission of UNC Greensboro, the University Registrar's Office (URO) fosters student success and cultivates exemplary student experiences for all University constituents related to academic records, policies, and regulations.Position SummaryThe Assistant Registrar for Systems Infrastructure plays a pivotal role in managing and maintaining all systems related to curriculum maintenance and changes within the University Registrar's Office. Reporting directly to the Senior Assistant Registrar for Systems Infrastructure, this position ensures that essential platforms, including but not limited to Courseleaf, DegreeWorks, Smart Plan, and Banner, operate efficiently and support institutional goals. The Assistant Registrar is committed to providing exceptional service to students, faculty, and staff, maintaining the highest standards of quality and support in all aspects of systems infrastructure.Minimum Qualifications* Relevant post-Baccalaureate degree required; for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant undergraduate degree and relevant experience in substitution.Additional Required Certifications, Licensures, and Certificates Preferred Qualifications* Master's degree from an accredited college or university and three years of experience in a registrar's office.* Demonstrated expertise working with Student Information Systems or similar educational administration software.* Demonstrated ability to work effectively with and foster collaboration among a wide range of individuals and constituencies in a large, complex academic environment.* Familiarity with issues that influence higher education and/or the profession.* Passion for enhancing the student and faculty experience.* Attention to detail and commitment to maintaining high standards in recordkeeping and service delivery.* Adaptability and willingness to embrace new technologies and procedures to improve efficiency and effectiveness.* Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, and Outlook).* Excellent verbal and written communication skills.* Demonstrated commitment to providing outstanding customer service.* Ability to explain processes and procedures with clarity and accuracy.* Capacity to work both independently and as part of a collaborative team.* Knowledge of student information systems or applications such as: Ellucian Banner, National Student Clearinghouse, Leepfrog CourseLeaf, and Degree Audit and experience in a decentralized University preferred.Special Instructions to Applicants Recruitment Range $59,205 - $60,000 Org #-Department University Registrar's Office - 10204 Job Open Date 05/13/2026 For Best Consideration Date Job Close Date Open Until Filled Yes FTE 1.000 Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA ExemptKey Responsibilities________________________________________________________________________________________________________________________Percentage Of Time 40% Key ResponsibilityCurriculum Systems Support and MaintenanceEssential Tasks* Manage, maintain, and oversee all systems related to curriculum maintenance and changes, including Courseleaf, DegreeWorks, Smart Plan, and Banner.* Coordinate projects and updates in all related systems with team members* Collaborate with university stakeholders to ensure systems meet current academic and administrative needs.* Provide technical support and guidance for system users, including students, faculty, and staff.* Coordinate system upgrades, troubleshooting, and data integrity checks.* Develop and implement procedures for effective curriculum management and change processes.* Ensure compliance with university policies and relevant regulations regarding academic systems and records.* Serve as a liaison between the Registrar's Office and IT or external vendors for systems-related issues.* Assist in training and onboarding staff members in the use of curriculum systems.Percentage Of Time 40% Key ResponsibilityLeadershipEssential Tasks* Oversees all staff members within curriculum systems.* Serves as the primary manager of project priorities and related to curriculum updates.* Oversees and coaches direct reports in the University Registrar's Office and assists with setting the direction for the Systems Infrastructure Curriculum staff.* Manages the creation and execution of system testing timelines and deadlines* Oversee all aspects of the development, maintenance, and alignment of systems data to ensure accurate academic records and record processing.Percentage Of Time 15% Key ResponsibilitySystems Maintenance and TestingEssential Tasks* Serves as a resource for processing operations needed to assist in curriculum and systems matters.* Responsible for providing back up team tasks as needed.Percentage Of Time 5% Key ResponsibilityUnspecified ResponsibilitiesEssential Tasks* Performs other duties as assigned.ADA ChecklistADA ChecklistR for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).Physical Effort Hand Movement-Repetitive Motions - F, Finger Dexterity - F, Reading - F, Writing - F, Vision-Preparing/Analyzing figures - F, Hearing - F, Talking - F, Standing - O, Sitting - F, Lifting-0-30 lbs. - O, Holding Work Environment Inside - FApplicant DocumentsRequired Documents* Resume/CV* Cover Letter* List of ReferencesOptional DocumentsSupplemental QuestionsRequired fields are indicated with an asterisk (*).* Are you currently a UNCG employee?* Yes* No* * Please indicate how you learned of the vacant position for which you are applying:* UNCGjobsearch Website* Greensboro News & Record* Carolina Peacemaker* Other Newspaper* The Chronicle of Higher Education* Inside Higher Ed* Other Professional Journal* NCWorks.gov* UNC System Job Board* Other Online Job Board* Personal Networking* Other* * If you selected "Other", please provide the name of the resource here.(Open Ended Question)* * Are you eligible to work in the United States without sponsorship?* Yes* No* * Will you now or in the future require visa sponsorship for employment at the University of North Carolina in Greensboro?* Yes* No

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University of North Carolina Greensboro