Assistant Property Manager

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

The Assistant Property Manager reports to the Senior Property Manager, General Manager or Associate Director and supports the manager in all aspects of the management for the assigned portfolio. The individual in this position will assist and support with the operations and financial responsibilities of the portfolio. Relationship building with all tenants to quickly solve tenant problems that may arise and managing tenant satisfaction in efforts to ensure a high level of tenant retention   

The base salary is aligned with market data and is estimated between $68,000 to $75,000 with the ability to achieve additional compensation through bonus.  This salary range reflects base compensation for the position across all US locations. Within this range, individual pay is determined by work location and other factors including relevant education/training, experience, and internal equity.

• Maintains a strong relationship with regular interaction with Property Owners to ensure that objectives are being met.
• Supports the planning, budgeting and control of operating and capital expenditures. Administer and assist in the preparation of annual budgets, forecasts, monthly reports, and variance reports.
• Supervise and assist with accounts receivable and accounts payable, including collection of rent, accruals, payment of expenses, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation.
• Responds to tenant requests and needs and coordinates with Property Management and Building Staff Teams to resolve the issues.
• Oversee in the selection and performance of vendor services, including preparation of request for proposals and service agreements. Monitor vendor performance to ensure compliance and standards established in the service agreement are being met.
• Responsible for scheduling and facilitating maintenance with vendors and tenants.
• Perform property inspections on a regular basis and make recommendations to maintain and enhance the asset.
• Support the compliance of property safety standards, assist in the Fire and Life Safety training, and maintain the building emergency response plans and procedures, along with its related documentation of compliance.
• Document and track all certificates of insurance from vendors and tenants.
• Maintain accurate and pertinent information for vendors and tenants.
• Prepare correspondence and memos to tenants and vendors.
• Establish and maintain positive relationships with internal and external tenants and vendors.
• Travel to properties on an as-needed basis to assist with operations, vendors and tenants
• Spearhead tenant engagement/relations with appreciation events. Coordinate with vendors, tenants and management team for logistics and execution of activities

Basic requirements and key functional responsibilities of the Assistant Property Manager include, but are not limited to the following:  

• Possess a strong understanding of property accounting and the ability to interpret financial data.  
• Being detail-oriented; have the ability to work under pressure and deliver timely and accurate results.   
• Excellent customer and tenant service orientation.   
• Ensuring that our tenants are 100% satisfied with our services is one of the key priorities, so having strong relationship building and problem-solving skills is a must.  
• Assist with the implementation of new programs, and ensuring policies and procedures are followed. 
• Proficiency in Microsoft Office and other property management applications such as Yardi, Angus and ProCore.    
• Proven organizational and multi-tasking skills, combined with strong communication skills both written, and oral are keys to success.  
• Self-motivated, professional and flexible with the ability to work both independently and collaboratively in a team environment. 
• Responsible for ensuring that assets are presented and operated according to the best possible standards alongside the Property Manager & Director, Property Management.  
• To achieve success, Assistant Property Manager should not only be focused on the day-to-day operations of the property but on the long-term potential and profitability of the property. 
• A passion for property management is essential as the Property Manager & Director, Property Management will turn to the Assistant Property Manager for support and ideas on how to best operate properties and manage complex situations. 

Key Competencies: 

• Communication Proficiency (oral and written) 
• Ability to multitask, thrives in a fast-paced environment and stay organized 
• Has a sense of urgency  
• Detail Oriented  
• Self-starter and takes initiative  
• Technical Proficiency (MS Office, ProCore, Yardi) 

Our Equal Opportunity Commitment

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

Benefits offered to full time W2 employees:

• Traditional and Roth 401k with generous employer match and immediate vesting
• 12 weeks of Paid Parental Leave after one year of tenure
• Medical, Dental, Vision Insurance
• Company paid Life and AD&D Insurance
• Company paid Short & Long-Term Disability
• Voluntary Critical Illness and Accident Coverage
• Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits
• Wellness program
• Employee Assistance Program (EAP)

Work-Life Balance:

• Competitive paid vacation days
• 2 personal/wellness days
• Paid holidays plus 2 floating holidays
• Annual volunteer day for Day of Giving