Assistant Practice Manager

ASSISTANT PRACTICE MANAGER

At Health by Design, we're passionate about creating a world where everyone feels their best. Our holistic approach to wellness integrates innovative technology with personalized care, ensuring that each person we touch receives the support they need to thrive. With a focus on compassionate, evidence-based solutions, we're not just transforming healthcare-we're redesigning it from the ground up.

We are currently seeking an Assistant Practice Manager to provide support to our Practice Managers, the Staffing Scheduler and the Director of Clinic Operations. This individual will work toward efficient and effective clinic workflows with an emphasis on a variety of special projects and assignments.

This is a full-time opportunity, Monday - Friday, 8:00am - 5:00pm. Hyrid role (remote and in-office) requiring travel outside of San Antonio (approximately 25%) depending on organizational growth and business needs. Responsibilities will require this individual to work in a variety of clinic locations and our corporate office, which is in the Shavano Park area of San Antonio.

Competitive compensation and benefits which include health insurance, dental, vision, generous PTO, paid holidays and more! Learn more about us and apply directly at www.healthbydesign.com, or email karen.hogan@hbdus.com.

Responsibilities will include:

• Contribute to projects, procurement, coordinate tasks, and follow up on progress based on established objectives and deadlines. This includes collaborating with internal and external stakeholders.

• Prepare reports by collecting and analyzing information utilizing data from various sources.

• Act as back up staffing scheduling coordinator for physician and clinical positions. To include ensuring communication of schedule deviations along with synchronizing EMR & scheduling software. Collaborate with Team Leaders, Float and PRN staff while keeping Practice Managers apprised of situations needing resolution.

• Provide back-up staffing and training as directed for clinical positions.

• Working knowledge of current company policies and procedures, contribute as needed for future documentation.

• Support onboarding and offboarding of clinical team members.

• Assist as directed, to include:

• Promoting program marketing efforts to improve and maintain patient engagement.

• Arranging health education events and programs for current and prospective patients and employees.

• Establish and maintain a good rapport with patients, clients and employees to achieve relationship goals, reporting any deficits and incident reporting methods as needed.

• Facilitating patient wellness and autonomy through advocacy, communication, education, and identification of resources.

• Assist with and independently conduct specialty program events for pre-arranged classes

• Perform other duties and special assignments as needed

• Daily work environment will be dynamic, consisting primarily in clinics across the enterprise and company administrative office with some remote work.

• Afternoon/evening on call approximately every 3 weeks for staffing

Education and Experience:

• Bachelor's degree preferred, Associate degree required.
• Minimum 2 years nursing administrative, or management experience preferred but a combination of administrative or management experience with appropriate clinic experience will be considered.

Certificates, Licenses, Registrations Required: (Preferred not required)

Texas Registered Nurse License, CMOM (Certified Medical Office Manager), or Lean Six Sigma.

Required Skills/Abilities:

• Administrative and healthcare experience preferred
• Excellent verbal and written communication skills
• Ability to prioritize tasks, work under pressure, and meet critical deadlines
• Build internal and external company relationships to promote a collaborative environment
• Focus on excellence and critical thinking skills
• Excellent computer skills
• Ability to work independently, manage time, and prioritize projects
• Maintain business and patient confidentiality (comply with HIPAA regulations)
• Basic understanding of business financials

Company Summary:

Medici is changing the healthcare system by delivering best-in-class preventive and complex condition care that dramatically improves outcomes, provides quick access to care, and significantly reduces medical costs. Medici is made up of two divisions: Medici Virtual and Medici On-Site.

Medici Virtual offers virtual primary care, lifestyle medicine, mental health, physical therapy, cardiology, and more. Medici Onsite offers in-person primary and specialty care through onsite, shared site and near site clinics. Medici acquired Health by Design in 2021, a San Antonio, Texas based company, integrating onsite care into a world class virtual healthcare system.

With an ambitious growth trajectory, Medici is attracting and cultivating team members who embody Medici values and are passionate about our mission to rebuild healthcare to what it should be.

Job Summary:

Provide support to Practice Managers, Staffing Scheduler and Director of Clinic Operations. This position will work toward efficient and effective clinic workflows with emphasis on special projects.