Assistant Portfolio Director

Assistant Portfolio Director

Sacramento, California

Position Type: Full Time Req ID: 2026-1530510 Date posted: 02/07/2026 Apply NowSave Job

Company Overview

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Summary

The Assistant Portfolio Director - Training and Compliance is designated as a senior management level professional responsible for developing and maintaining all training, compliance, and safety programs across the client portfolio. This person is an internal and external point of contact for healthcare security training, compliance, and safety knowledge and expertise.

Essential Job Duties and Responsibilities

• Take the lead in liaising with local AUS branch office stakeholders to coordinate new employee orientations (NEO), certification training, or other training support needs for the portfolio.
• Liaise with the AUS Healthcare Vertical to share industry best practices for healthcare security training programs.
• Audit and drive security training practices across the portfolio to optimize effectiveness, efficiency, and compliance with regulatory standards.
• Develop and maintain the portfolio security training and training folder program.
• Establish contract-required training and screening elements for security personnel and ensure they have been met and maintained across all client sites.
• Establish and maintain the portfolio Post Order standards, providing guidance to the Account Manager and/or Assistant Account Manager when conducting annual, or as needed updates.
• Conduct validation audits of employee specific training folders to ensure they are maintained and available for review by client, AUS, or regulatory and accreditation agencies.
• Execute all training aspects (technical and managerial) of the security contract across portfolio locations, assigning tasks to the Portfolio Manager, Account Manager, and/or Assistant Account Manager.
• Facilitate workplace violence and de-escalation training, either in partnership with other instructors, or independently, for both client and AUS personnel.
• Maintain subject matter expertise in applicable security related topics.
• Provide subject matter expertise in the development of client policies and procedures related to the security program.
• Support the preparation of, and attend as directed, client site, service area, network and/or system level quarterly business reviews (QBR's) and provide subject matter expertise or report on the status of training programs.

Compliance Oversight

• Maintain constant awareness of changing regulatory requirements or standards and coordinate necessary revisions to the corresponding portfolio programs.
• Liaise with the AUS Healthcare Vertical to share industry best practices for healthcare security compliance programs.
• Develop and maintain the portfolio compliance and compliance folder programs.
• Conduct validation audits of employee specific compliance folders to ensure they are maintained and available for review by client, AUS, or regulatory and accreditation agencies.
• Execute all compliance aspects (technical and managerial) of the security contract across portfolio locations, assigning tasks to the Portfolio Manager, Account Manager, and/or Assistant Account Manager.
• Provide guidance on the procurement and maintenance of all security personnel equipment, inclusive of Personal Protective Equipment (PPE), to ensure compliance with industry and regulatory standards.
• Inspect security personnel to ensure compliance with uniform and equipment standards and contractual requirements.
• Support the preparation of, and attend as directed, client site, service area, network and/or system level quarterly business reviews (QBR's) and provide subject matter expertise or report on the status of compliance programs.
• Ensure all portfolio account management personnel comply with all applicable client policies, procedures, regulations, and guidelines.
• Know, adhere to, and enforce standards as listed in the AUS Security Employee Handbooks.

Safety and Risk Management

• Liaise with the AUS Healthcare Vertical to share industry best practices for healthcare security safety programs.
• Establish and maintain the portfolio Job Safety Analysis (JSA) and safety program standards, providing guidance to the Account Manager and/or Assistant Account Manager when conducting annual, or as needed updates.
• Facilitate root cause analysis (RCA) meetings for all AUS employee workers compensation claims, near misses, use of force incidents, vehicle accident incidents, and any other adverse events and provide subject matter expertise.
• Track and trend RCA data and establish actionable initiatives within the portfolio safety program to drive positive change and enforce a culture of safety.
• Support the preparation of, and attend as directed, client site, service area, network and/or system level quarterly business reviews (QBR's) and provide subject matter expertise or report on the status of safety programs.
• Conduct or provide expert guidance on assessments including but not limited to the annual security survey and risk assessment, the annual workplace violence survey and risk assessment, security technology assessments, threat assessments, protective measure plans, vulnerability assessments, and staffing model assessments.
• While on site, respond to and manage, as needed, critical and non-critical incidents including but not limited to fire, medical emergencies, bomb threats, infant abductions, combative persons, elevator entrapments, hazardous materials, alarm activations, facility lockdowns or restricted access events, or inclement weather with calm urgency, providing direction and guidance to security personnel and client stakeholders.

Leadership and Team Support

• Executes program directives given by the Portfolio Director.
• Perform the duties of the Assistant Portfolio Director - Operations, Portfolio Manager, Account Manager or Assistant Account Manager as needed or additional duties as assigned by the Portfolio Director.
• Provide feedback and recommendations to the Portfolio Managers for Account Manager candidate selection at their assigned client sites.
• Act as the direct senior level management contact for the Portfolio Manager, Account Manager, Assistant Account Manager, Supervisors and/or Security Professionals for all matters pertaining to the portfolio training and compliance programs.
• Act as a second level up management contact for the local, service area or network client leadership.
• Identify and correct any account management training and compliance issues occurring or provide guidance to the Portfolio Manager regarding these issues.

Client and Stakeholder Engagement

• Attend and/or facilitate client and AUS meetings, including but not limited to weekly portfolio management meetings, monthly AUS Workplace Violence taskforce meetings, or others as assigned by the Portfolio Director.
• Actively participate in industry-specific professional organizations such as complete International Association for Healthcare Security and Safety, Inc. (IAHSS).
• Within reason, and without detriment to the assigned client, provide guidance to other healthcare accounts when requested.
• Participate in regulatory surveys as needed in support of the Portfolio Manager or Account Manager or as requested by the client, acting as a secondary security representative.
• Provide 24/hour response to the assigned client sites as needed, acting as a tertiary contact for emergencies and escalations.
• Support the development of and provide guidance for the successful completion of client site service improvement plans (SIP's).

Operational Support

• Conduct routine or event driven visits of all portfolio client sites.
• Audit security logs prepared by Portfolio Managers and/or Account Managers and compile data/information for communication to client and/or AUS leadership teams or committees.
• Testify in court or legal proceedings as required, providing accurate and objective accounts of incidents, investigations, and security operations.
• Model a culture that upholds the Mission, Vision, and Values of AUS and Adventist Health.
• Drive the delivery of department goals and objectives across the portfolio.
• Maintain confidentiality of all employee information and data.

Basic Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required for this position.

• Formal Education and Experience Required:
• Must possess one or more of the following:
• Bachelor's degree in criminal justice, business, or a related field with three (3) years of management experience in a high-volume workforce environment or service industry, including one (1) year managing training, compliance, or safety functions.
• Associate's degree in criminal justice, business, or a related field with five (5) years of management experience in a high-volume workforce environment or service industry, including two (2) years managing training, compliance, or safety functions.
• High School diploma or equivalent with seven (7) years of management experience in a high-volume workforce environment or service industry, including three (3) years managing training, compliance, or safety functions.
• Licenses, Training, and Certifications Required:
• Obtain and maintain local and/or state security-related license.
• Valid driver's license if driving an AUS company vehicle, or personal vehicle while conducting business.
• Must be able to attend and complete a client facility and security department orientation upon hire.
• Must be able to successfully complete the training requirements listed within the portfolio security training program.
• Must be able to successfully participate in and pass less than lethal weapon and tools training and qualification courses, to include corresponding Instructor certifications, upon hire.
• Must be able to successfully complete International Association for Healthcare Security and Safety, Inc. (IAHSS) Supervisor Level Certification (CHSS) within six (6) months of hire.
• Must be able to successfully complete International Association for Healthcare Security and Safety, Inc. (IAHSS) Workplace Violence Prevention Certificate Program within six (6) months of hire.
• Must be able to successfully complete International Association for Healthcare Security and Safety, Inc. (IAHSS) Healthcare Security Safety Certificate Program within six (6) months of hire.
• Knowledge and Skills Required:
• Excellent oral and written communication skills; able to write informatively, clearly, and accurately.
• Strong organizational and decision-making skills; must be able to assess, evaluate and direct situations effectively.
• Strong understanding and practical