Benefits:
Position Description Position: Assistant Personal Training Manager (APTM)
Reports to: Personal Training Manager (PTM)
Department: Club Operations
Purpose: The Assistant Personal Training Manager leads and supports a team of Personal Trainers
while maintaining a strong focus on DYOP (Design Your Own Program) and personal production. The APTM is responsible for driving weekend training and sales performance and for setting up DYOP activity early in the week so the Personal Training Manager and Personal Trainers start Monday-Wednesday with full calendars. This role is a hybrid of leadership and hands-on personal training, ensuring high-quality member experience and strong revenue results.
Duties and Responsibilities:
Leadership & Team Support
o Support the PTM in leading Personal Trainers (PTs) at the assigned location, helping implement strategies to attract and retain members.
o Fill in (or ensure appropriate coverage) for PTs when they are unavailable to work as scheduled.
o Model Excel Fitness and Planet Fitness standards on the floor, including member engagement, Judgment Free Zone behavior, and session quality.
DYOP & Sales Production (Primary Focus)
o Personally deliver a consistent weekly volume of DYOP sessions, with emphasis on weekend days to drive new PT sales.
o Proactively schedule and set up DYOPs for the PTM and all PTs Monday-Wednesday, ensuring each trainer starts the week with a full consult pipeline.
o Conduct on-floor interactions, orientations, and follow-ups to convert members into DYOPs and training packages.
o Maintain an active personal training client schedule to drive revenue and lead by example in session quality and retention.
o Track personal Personal Training Service Revenue (PTSR) and DYOP conversion results and participate in weekly huddles with PTM to review performance.
Member Experience & Engagement
o Ensure all fitness programming and DYOP sessions align with the club's vision and enhance the member experience.
o Serve as a point of contact for member feedback related to training; help resolve concerns and retain members in coaching programs.
o Assist in designing and promoting fitness challenges, workshops, and special events that support PT and DYOP sales.
Operational & Administrative Duties
o Maintain accurate documentation of client sessions, billing, and progress tracking in required systems (e.g., DataTrak, Trainerize, DotFit).
o Ensure compliance with company policies, safety procedures, and operational guidelines in all PT and DYOP activities.
o Assist in keeping training areas organized, clean, and stocked with necessary equipment and materials for DYOPs and training sessions.
Operations & Performance Management Support
o Support the PTM in overseeing daily fitness operations, including PT and DYOP schedule coverage and basic staff performance follow-up.
o Help the PTM monitor key metrics such as PTSR, DYOP volume and conversion, and member satisfaction.
o Maintain a high level of facility cleanliness, safety, and compliance with health regulations within the training areas.
Time Allocation Expectations
o Approximately 50% of scheduled hours spent training clients (personal PT production).
o Approximately 50% of scheduled hours spent on DYOP activity and sales, including:
Qualifications:
Supervisory Role: This position supports the PTM in guiding and developing the Personal Trainer team, helping ensure trainers meet service, DYOP, and revenue expectations. Helps reinforce Excel values, principles, and club performance metrics through daily coaching and example.
Work Environment: This job works in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines, and phones. The noise level in the club environment may be loud on a regular basis.
Physical Demands: The physical demands described here are representative of those that a Team Player must meet to successfully perform the essential functions of this job.
Position Type/Expected Hours of Work: This is a full-time nonexempt position. A nonexempt Team Player is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA.
Standard workweek is Saturday through Wednesday. Days/Hours are Saturday through Sunday, 7:00 am-3:00 pm or 8:00 am-4:00 pm (set by club/region; must provide consistent weekend coverage), and Monday through Wednesday, hours set by PTM/GM based on business needs and client schedules, with priority on DYOP set-up and training sessions. Work hours may include additional weekends or overnights as needed and are subject to change at any time depending on business needs.
Travel: Up to 5% travel is expected for this position to attend employee events, trainings, and conferences.
EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices.
Other Duties: Please note that this job description is not intended to cover or provide a comprehensive listing of the activities, duties, or responsibilities required of the Team Player for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Compensation: $15.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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