Billing, Communication Skills, Computer Skills, Customer Support/Service, Detail Oriented, Environmental Compliance, Equipment Maintenance/Repair, Expense Reports, Heavy Equipment/Vehicles, Mechanical Maintenance, Microsoft Excel, Multitasking, Operational Audit, Operational Communications, Operations, Operations Management, Organizational Skills, Presentation/Verbal Skills, Purchasing/Procurement, Recycling, Rentals, Resolve Customer Issues, Safety Process, Statement of Work (SOW), Time Management, Writing Skills
Duties & Responsibilities:
- Safety:
- Make sure everyone is safe, following procedures, and wearing PPE
- Attend safety meetings and complete monthly safety quizzes with their team
- Assist with completing action items
- Inspect fire extinguishers and crane inspections monthly
- Report incidents immediately to the safety department and VP of Accounts
- Environmental:
- Attend environmental meetings for contractors
- Environmental compliance for the site, and be responsible for audits from the customer
- Proper disposal of used oil, hot drain filters, and recycling
- Metal recycling and track dumpster to ensure payment for scrap
- Site Reports
- Monthly CID Reports
- Review operations and parts spend report form purchasing weekly
- Financials
- Monitor labor and parts spend, expand efficiency.
- Maintenance:
- Schedule PM due for all assets on site, create PM services, pull filters, and re-order filters
- Plan repairs with PMs as best as possible
- Manage oil sampling for the site
- Set SOW with team
- Make plans with the maintenance team and mechanics to correct action items from inspections
- Yard and Shop / Inventory
- Keep shop and yard inventory clean and organized
- Keep up on stock levels (Fluids, filters, and spare parts)
- Work with other sites and YD 20 on shared parts stocking levels. (i.e., common cylinders)
- Invoicing / Billing
- Work Orders and Invoices
- Process work orders and rebills in M+. Move Invoices to completed status.
- Update weekly rental report for IHE, IHW.
- Keep rental POs current with the customer
- Assist with collecting monthly hours
- Send out damage reports
- Daily Operations / Communication
- Have phone on 24/7 for service calls/machine breakdowns.
- Communicate with all mechanics
- Manage up/down report
- Manage priorities of the sourcing agent
- Schedule 3rd party repairs/damages when needed
- Customer Service
- Be professional and have a great attitude with all levels of customers
- Solve customer problems
Required Skills and Abilities
- Heavy equipment/mill service experience
- Must be reliable and extremely trustworthy
- Excellent organizational and time management skills
- Strong multitasking skills
- Attention to detail and accuracy
- Advanced computer skills and strong Excel ability
- Strong written and verbal communication skills
Work Environment
This job operates in a clerical office and mill setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
Prolonged periods of sitting at a desk and working on a computer.