Administrative Skills, Billing, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Dental Insurance, Detail Oriented, Farm Management, Insurance, Office Management, Problem Solving Skills, Resolve Customer Issues, Spanish Language
- 401(k) matching
- Bonus based on performance
- Dental insurance
ROLE DESCRIPTION:
As an assistant Office Manager with Robin Brown State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries and coordinating with other agency team members. You must be able to speak and write in Spanish.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Help people.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Help People.
QUALIFICATIONS:
- Dedicated to HELPING PEOPLE
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Must be fluent in Spanish
- Reliable
BENEFITS:
- Hourly pay plus commission/bonus
- Growth potential/Opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Health, vision, dental benefits
- 401K
- Valuable career-building experience
R
Robin Brown - State Farm Agent