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Assistant Office Manager

Lawrenceville-Suwanee School of Music

Snellville, GA

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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Consultative Sales, Customer Support/Service, Detail Oriented, Documentation, Establish Priorities, Flyers, Housekeeping/Cleaning, Interpersonal Skills, Leadership, Marketing, Music, Office Management, Operational Communications, Organizational Skills, Problem Solving Skills, Retail Sales, Sales, Sales Administration, Sales Support, Social Media, Team Lead/Manager, Telephone Skills, Time Management, Training/Teaching
LOCATION
Snellville, GA
POSTED
28 days ago
Benefits:
  • 401(k) matching
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

Assistant Office Manager – Full-Time (EVENING ROLE)  - Lawrenceville Campus

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Lawrenceville-Suwanee School of Music (LSSM)


Join the Most Awarded Music School in Gwinnett


Since 2009, Lawrenceville-Suwanee School of Music has provided high-quality music education to the local community. With nearly 1,200 students across two locations, we offer lessons for ages 3 through adult in a variety of instruments. LSSM is an eleven-time Best of Gwinnett winner, was named National Music School of the Year 2021, received the Most Outstanding Organization Award 2023, and was recently featured in NBCUniversal Spotlight 2024. Our reputation is built on excellence, dedication, and community.


We are seeking an experienced, full-time Office Manager/Assistant Manager to join our team. The ideal candidate is energetic, service-driven, and brings at least 2 years of sales experience, along with strong administrative and interpersonal skills. This role is perfect for someone who enjoys a fast-paced, people-focused environment.


(PLEASE DO NOT CALL THE SCHOOLS ABOUT THIS ROLE. DIRECT ALL QUESTIONS THROUGH CHAT. THANK YOU!)


Position Summary


As Assistant Office Manager, you will serve as the primary point of contact for students, families, teachers, and leadership. This role combines customer service, enrollment support, sales, administrative duties, and team coordination to help maintain a positive, organized, and welcoming environment.


Key Responsibilities


Client Engagement & Front Desk Leadership


  • Greet students and families with professionalism and warmth
  • Answer and return phone calls promptly while prioritizing in-person interactions
  • Conduct tours, explain programs, and convert inquiries into enrollments
  • Provide consultative sales support to help families choose the right programs
Student Safety & Facility Oversight


  • Enforce safety protocols, especially for students under 13
  • Perform regular walkthroughs to maintain a safe, clean, and welcoming space
  • Monitor lobby and classroom areas for organization and cleanliness
Teacher & Team Support


  • Keep lessons running on schedule and address issues quickly
  • Support communication and coordination for a team of 60+ instructors
  • Supervise the Office Assistant during shifts
Administrative & Sales Support


  • Process enrollments and trial lessons accurately
  • Respond to inquiries via email and social media
  • Assist with marketing efforts, including flyers and basic materials
  • Sell retail items with product knowledge and enthusiasm
Shift Communication & Operations


  • Maintain clear documentation of daily activities
  • Ensure smooth transitions between shifts
  • Perform light cleaning tasks (vacuuming, trash, etc.)
Required Qualifications


  • Minimum 2 years of experience in soft sales, customer service, or office administration
  • Strong computer and communication skills
  • Ability to work independently in a fast-paced environment
  • Detail-oriented, outgoing, and service-focused
  • Availability for a full-time schedule (40 hours/week, 5 days/week), including at least two Saturdays per month
Hours:


  • Weekdays: 1:00pm-9:00pm
  • Saturdays: 9:00 AM–5:00 PM ( 2 Saturdays per month)
  • Closed Sundays
Job Type: Full-time


Benefits:


  • 401(k)
  • Paid time off
  • Transformational Personal Growth
Work Location: In person


Benefits:


  • 401(k) matching
  • Employee discount
  • Paid time off
  • Professional development assistance
Work Location: In person

About the Company

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Lawrenceville-Suwanee School of Music