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ASSISTANT OFFICE MANAGER – REPOSSESSION COMPANY

Speedie Recovery Inc

Fort Myers, FL

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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Corporate Policies, Credit and Collections, Customer Escalations, Detail Oriented, Documentation, English Language, Finance, Forwarder, Leadership, Loans, Logistics, Multilingual, Multitasking, Office Management, Organizational Skills, People Management, Record Keeping, Spanish Language, Time Management, Training/Teaching
LOCATION
Fort Myers, FL
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

JOB DESCRIPTION

Speedie Recovery of South Florida is seeking a highly organized, dependable, and motivated Assistant Office Manager to help oversee daily office operations in a fast-paced repossession and recovery environment.

This position requires strong communication skills, multitasking ability, attention to detail, and the capability to handle high-pressure situations professionally. The ideal candidate must be able to manage staff, communicate with lenders and forwarding companies, monitor accounts, and ensure all office operations remain compliant and efficient.

RESPONSIBILITIES
Assist with daily office management and staff supervision
Handle inbound and outbound calls with lenders, forwarders, transporters, and customers
Monitor repossession assignments and ensure updates are entered accurately and timely
Review accounts for compliance, documentation, and status updates
Ensure agents are properly updating RC Mobile and internal systems
Coordinate vehicle transport, releases, personal property handling, and auction preparation
Assist with payroll tracking, scheduling, and attendance monitoring
Handle escalated customer or client issues professionally
Monitor email communications and maintain organized records
Assist ownership/management with operational reporting and workflow management
Enforce company policies and procedures
Help maintain a professional and productive office environment
REQUIREMENTS
Previous office management or administrative experience preferred
Experience in repossession, towing, automotive finance, logistics, or collections is a PLUS
Strong computer skills and ability to learn industry software quickly
Ability to multitask in a high-volume environment
Excellent communication and organizational skills
Strong attention to detail
Professional attitude and dependable attendance required
Ability to work under pressure and meet deadlines
Bilingual (English/Spanish) preferred but not required
PREFERRED QUALIFICATIONS
Knowledge of repossession industry procedures
Experience with RC Mobile or similar repo software
Dispatching or transportation coordination experience
Leadership or supervisory experience
BENEFITS
Competitive pay based on experience
Growth opportunity within the company
Stable full-time position
Fast-paced and team-oriented environment

About the Company

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Speedie Recovery Inc