Position Summary
The Assistant Nurse Operations Manager (ANOM) is responsible for the management of their designated unit/department, including nursing practice and administrative oversight of the area. In conjunction with the Unit/Department Nursing Operations Manager, the ANOM provides guidance and direction on all aspects of unit operations, including customer experience, budgetary performance, human resources activities, shared leadership, and quality outcomes.
Responsibilities:
• Shared 24/7 accountability with Nursing Operations Manager • Participates in the recruitment and selection of new team members for the unit through interviews, peer selection, and evaluation of candidates. • Coordinates with the Unit/Department Nursing Operations Manager and Human Resources as indicated on corrective action, progressive discipline, and career advancement. • Investigates event reports and provides feedback to both Unit/Department Nursing Operations Manager and team members. • Oversight of schedules for the unit to ensure the proper mix of staff are available each shift to provide appropriate patient care. • Maintains oversight of patient flow and intervenes as indicated to achieve expected outcomes. • Performs Nurse Leader rounds and reviews to identify variance from nursing best practice and regulatory or hospital standards. • Participates in process/quality improvement initiatives to improve outcomes and standard work. • Ensures the customer experience is upheld by all team members on shift and provides service recovery to patients and their families as needed. • Interfaces with patients and families to provide instruction, promote participation in patient care, and to coordinate nursing activities. • Participates and/or leads staff meetings, GEMBA board, or huddles, demonstrates ownership of unit and outcomes. • Performs direct patient care activities as required to meet operational needs. • Possesses excellent interpersonal skills and ability to work in a team environment. • Respects the rights and privacy of others and holds staff member information in strict confidence. • Ensures incident reports are completed appropriately and follows up with event reports as needed. • Maintains reasonably regular punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures.
Qualifications
Education/Training: • Bachelor of Science in Nursing Degree (BSN) required if no Master of Science in Nursing (MSN). • Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred.
Licensure/Certification: • Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC). • Maintain current Basic Life Support (BLS) certification. • May require one or more of the following certifications based on the assigned patient population: • Advanced Cardiovascular Life Support (ACLS) • Pediatric Advanced Life Support (PALS) • Neonatal Resuscitation Program (NRP) • Trauma Nurse Core Course (TNCC)
Experience: • Two (2) years of experience as a Registered Nurse in an acute setting. • At least 3-5 years of endoscopy or procedural experience. • Exceptional communication skills. • Experience with inventory coordination. • Strong interpersonal and team building skills.