The Assistant Manager plays a vital role in ensuring smooth store operations by supporting the General Manager in customer service, food prep, inventory, and staff scheduling.
They supervise and train team members, enforce policies, and maintain a clean, safe environment.
The role involves managing customer complaints, contributing to performance strategies, and handling administrative tasks.
In the absence of the GM, they assume leadership to ensure continuity.
Qualifications include experience in fast-paced, customer-focused settings, strong leadership and communication skills, knowledge of food safety, and a commitment to excellent service.
Must be at least 18 years old and capable of managing multiple tasks independently.