Assistant Spa Manager
$36,000–$45,000+ Per Year (Base Pay + Performance Bonuses) | Evening and Weekend Availability Preferred
Hand & Stone Massage and Facial Spa- Smyrna, GA
Are you a sales-driven leader who enjoys coaching teams, exceeding goals, and creating exceptional customer experiences?
Hand & Stone Massage and Facial Spa is seeking an Assistant Spa Manager to help lead daily operations, support a high-performing sales team, and drive membership growth. This role is ideal for someone with leadership experience who enjoys developing people, improving performance, and contributing directly to business success. If you thrive in a fast-paced environment, enjoy motivating others, and are passionate about delivering outstanding service, we'd love to meet you.
What You'll Do
- Lead the front desk team and set the standard for customer service
- Coach Spa Associates on membership sales, upgrades, retail products, and guest experience
- Help recruit, onboard, train, and develop team members
- Monitor performance metrics and help implement strategies to achieve goals
- Assist with scheduling, inventory management, payroll support, and reporting
- Manage client concerns and create positive guest experiences
- Partner with the Spa Manager to drive revenue, membership growth, and team performance
What Makes You Successful
- Sales Leadership- You enjoy coaching others to achieve goals and can lead by example through strong sales and customer service skills.
- Performance Drive- You understand key business metrics and are motivated by achieving targets, improving conversion rates, and growing revenue.
- Team Development- You enjoy training, motivating, and holding team members accountable while maintaining a positive culture.
- Organization & Multitasking- You can effectively manage multiple priorities, administrative tasks, and operational responsibilities in a busy environment.
Compensation & Benefits
- Starting pay of $18/hour
- Monthly performance bonuses
- Additional earnings based on spa performance and membership sales
- Career advancement opportunities
- Employee discounts on spa services and products
- Ongoing leadership development and training
Qualifications
- 1+ years of management, supervisory, or team lead experience
- Previous sales or customer-facing experience required
- Comfortable coaching others and providing performance feedback
- Strong communication and problem-solving skills
- Experience with membership sales, retail sales, hospitality, fitness, or spa environments preferred
- Evening and weekend availability required
If you're looking for a leadership role where your ability to coach, sell, and drive results directly impacts your success, apply today.
ASM631
At Hand and Stone, Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.