Assistant Manager of Food and Beverage, Manning''s/Banquets (Caesars New Orleans)

The Assistant Manager of Food & Beverage is responsible for the overall management of all customer relationships and daily food and beverage operations of Manning''s and Banquets.

Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world''s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah''s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Knowledge of banquet services and sales. Knowledge of food cost and labor analysis.
• Ability to train and motivate personnel. Ability to communicate well among staff both written and verbal.
• Excellent customer service skills. Five years of experience in food service industry, minimum two years in Banquet/Catering function.

Physical, Mental, and Environmental Demands:

• Must be mobile enough to move around entire property.
• Must have visual and auditory range for immediate area to fulfill functions of job and communicate needs/requirements with others.
• Must be able to respond calmly when handling guests and employee conflicts.
• Must be able to speak, write, and understand English.
• Must be able to stoop and bend, as well as lift up to 80 pounds, and push rolling carts up to 200 pounds. Must be able to recognize and respond to individuals with questions.

Gaming Permit: N/A

• Manages the execution and detailing of all banquet functions to ensure delivery of an exceptional customer service experience.
• Monitors proper staffing levels in order to provide high standards of service.
• Monitors appearance of food served and communicates deviations from standard.
• Responsible for the administration of controls in all of the managed areas to ensure economical and profitable established standards are maintained.
• Co-manages the Banquet Beverage Team in conjunction with the Beverage Department.
• Responsible for the supervision of the Banquet Houseman and for the proper movement and set-up of all equipment needed.
• Responsible for the creation and administering of S.O.Ps, Trainings, and Corrective Discipline
• Assigns Daily Tasks to staff to ensure successful guest experiences
• Counsels, guides and instructs personnel in the proper performance of their duties.
• Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards are eliminated.
• Prepares and coordinates the periodic performance reviews of assigned personnel.
• Acts as a role model to other employees and always presents oneself as a credit to Caesars New Orleans.
• Manages the execution and detailing of all banquet functions to ensure delivery of an exceptional customer service experience.
• Monitors proper staffing levels in order to provide high standards of service.
• Monitors appearance of food served and communicates deviations from standard.
• Responsible for the administration of controls in all of the managed areas to ensure economical and profitable established standards are maintained.
• Co-manages the Banquet Beverage Team in conjunction with the Beverage Department.
• Responsible for the supervision of the Banquet Houseman and for the proper movement and set-up of all equipment needed.
• Responsible for the creation and administering of S.O.Ps, Trainings, and Corrective Discipline
• Assigns Daily Tasks to staff to ensure successful guest experiences
• Counsels, guides and instructs personnel in the proper performance of their duties.
• Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards are eliminated.
• Prepares and coordinates the periodic performance reviews of assigned personnel.
• Acts as a role model to other employees and always presents oneself as a credit to Caesars New Orleans.