Assistant Manager_NLO

For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants, and we proudly serve our guests in Staten Island, NY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 148 Page Avenue for the ultimate SONIC experience

A SONIC Drive-In Assistant Manager helps oversee the daily operations of the restaurant by supervising employees, ensuring excellent customer service, maintaining food quality and cleanliness standards, and supporting the General Manager in running efficient shifts. The position involves training and motivating team members, handling customer concerns, managing inventory and cash procedures, and assisting with scheduling and store performance goals. Assistant Managers are also expected to step into different work stations when needed, maintain a fast-paced work environment, and ensure all company policies and safety regulations are followed. This role requires strong leadership, communication, multitasking, and problem-solving skills, along with the ability to work flexible hours, including nights, weekends, and holidays.

Key Responsibilities

• Team Leadership: Hire, train, supervise, manage, direct, and develop staff to deliver a “SuperSONIC” experience. 
• Customer Focus: Make every guest a repeat customer by ensuring satisfaction and positive experiences.
• Performance Coaching: Share the “why” behind tasks, celebrate team successes, and provide continuous feedback. 
• Operational Management: Oversee food, paper, labor, and guest service; maintain safety and sanitation standards. 
• Compliance: Enforce federal, state, and local laws and regulations. 
• Positive Atmosphere: Create an upbeat, motivating work environment. 

Required Skills & Qualifications

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resilience to try different problem-solving approaches
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks effectively
• Basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and holidays.