Assistant Manager
Taco Bell
Henderson, TX
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JOB DETAILS
LOCATION
Henderson, TX
POSTED
26 days ago
Basic Function:
To assist with management responsibilities and ensure efficiency and quality of all operations within the restaurant.
General Responsibilities:
+ Ensure customer satisfaction by providing quick, efficient service and quality products.
+ Provide excellence in quality, service and cleanliness.
+ Create and maintain a positive and cooperative atmosphere among employees and customers.
+ Maintain knowledge and operation of all equipment.
Positions Supervised: Shift Leaders and Team Members when the MIC.
Requirements, Skills and Abilities:
+ High school diploma or GED preferred.
+ Must be clean, neat and well groomed.
+ Must have good interpersonal communication skills to work with customers and employees.
+ Must have basic understanding of fast food operations, production procedures and deployment procedures.
+ Must have ability to master cash control and understand and ensure adherence to Quality, Service, Cleanliness and Hospitality guidelines.
+ Must understand basic principals of sales forecasting and scheduling, cost control, inventory, profit and loss statements, and personnel administration.
+ Must be able to follow verbal and written instructions.
+ Must have good hearing to work with customers and fellow employees and to work the drive through when necessary.
+ Must have good vision to observe store dynamics and to operate kitchen equipment safely.
+ Must be honest.
+ Must be assertive and aggressive, but well mannered.
+ Must be able to pay attention to detail, cope with pressure and remain calm when challenging situations arise.
+ Must be able to work as a team member and to perform job duties with a minimum of disruption to customers or fellow employees.
+ Must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.
+ Must have good manual dexterity to be able to work rapidly and accurately during rush periods.
+ Must be able to work as part of a team to assure constant and consistent customer satisfaction through excellent quality, service and cleanliness.
Job Training: Normally, eight to eighteen months required to gain job knowledge. Job performed under general supervision. Position requires continuous customer and employee contacts.
Working Conditions: Work area temperature may be extreme and noise level may be high at times. May have to work without food or drink during busy times.
Key Activities:
+ Assists with management of all operations within the restaurant.
+ Assists in the hiring, training, and review of employee performance.
+ Performs accounting responsibilities and prepares reports for submission to the home office.
+ Administers the ACT program.
+ Quickly prepares customers' orders according to specifications and with the highest possible quality.
+ Works as a team member to assure constant and consistent customer satisfaction through excellent quality, service, and cleanliness.
+ Prioritizes work load, always serving customers first, then maintaining dining room, then maintaining work area.
+ Operates all kitchen equipment.
+ Acknowledges and speaks to customers when possible in a friendly and courteous manner.
+ Reports any needed equipment and/or facilities repair to the Maintenance Department.
About the Company
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