Assistant Manager

Hungry For A Great Career?

To our guests, Zaxby’s is more than just a place to eat –

it’s a place to have fun, spend some time with friends and experience great

food.

To our team members, Zaxby's is a family. 

Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who want to excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player. We want folks who care about people and take pride in the work they do.

If you are that person, we want to meet you!!

Job Qualifications 

The following requirements must be met in order to qualify for this position.

• Must be 18 years of age or older
• Ability to work a minimum of 30-40 hours per week depending on the specific position requirements

Responsibilities:

The individual in this position is expected to engage in the following work-related activities and complete all training requirements

including:

Leadership & People Management:

• Hiring, Onboarding and Development of staff
• Lead with positivity and provide constructive coaching when necessary
• Routine Team Member Performance Evaluations
• Ability to resolve conflict between staff and/or guests professionally
• Hands-on stations training
• Provide friendly, enthusiastic service for all guests and employees alike
• Support both Front of House and Back of team members as needed
• Getting to know your staff's strengths and weaknesses to best determine what position they will be successful in

Customer Experience:

• Adhere to Zaxby's high standards for guest service
• Handle complaints with professionalism
• Create a clean, welcoming atmosphere from the moment the guest walk in
• Enthusiastically represent the Zaxby’s brand

Operations Management:

• Maintain awareness of menu and current promotions
• Maintain a clean, safe, welcoming environment
• Maintain equipment and inform management of maintenance needs
• Work with General Managers to meet goals and standards in all areas
• Following all standards of operations
• Ensuring speed of service
• Ability to critically think when things so sideway during a shift (ie..broken equipment, staffing shortages)
• Ensuring that staff follows all safety protocols for use of equipment and tools

Financial Involvement:

• Managing food and labor costs
• Process cash handling and daily sales reporting
• Control waste and managing inventory
• Work with all management to meet profitability targets

Capabilities Requirement:

• Stand and walk for long periods of time
• Occasionally stoop, bend, crouch or climb, including the use of ladders
• Frequently lift, push, pull and carry up to 50 pounds, sometime lifting overhead
• Ensure that daily cash drawers, safe and credit cards are balanced.
• Continuous use of hands and wrists for grasping and fine manipulation
• Clear written and verbal communication
• Maintain effective audio-visual perception and judgement to observe and respond to the current environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Safely operate restaurant equipment
• High maturity and professionalism standards

Benefits:

• FREE meals on the clock and 50% off meals off the clock for employees only
• Team member recognition program
• Team member referral bonus
• Flexible Hours

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.

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Benefits

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