We are searching for an Assistant Manager to join our team who is interested in helping to
hire and train other team members. You will also assist in making sure the team adheres to
company policies, resolving customer complaints, leading the team, and organizing the team
schedule. To be a great fit for this role you should a passion for customer
service, leadership skills to hold the team accountable, and, the ability to lead by example.
Assistant Manager Responsibilities:
- Ensuring company policies are followed including Arby's operation processes
- Optimizing profits by controlling costs.
- training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
- Providing leadership and direction to all employees.
- Ensuring product quality and availability.
- Working closely with the store manager to lead staff.
- Assisting customers whenever necessary.
- Ensuring that health, safety, and security rules are followed.
- Taking disciplinary action when necessary.
- Completing tasks assigned by the general manager accurately and efficiently.
- Maintaining stores to standards, including stocking and cleaning.
Benefits:
Good To Have:
- Valid driver's license and reliable transportation
- Self-motivated
- Confidence to lead by example
- Ambition! We promote General managers from within and consider the assistant position
as a GM in training.
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.
DRM is a rapidly growing, family-owned and operated company, founded in 1977. Matt and Marc Johnson, who joined the company in 1984, are President & CEO and President & COO, respectively. Matt and Marc literally grew up in fast food and brought with them the experience, talent and foresight to make DRM one of the most flexible and enjoyable places to work. “We provide the atmosphere, flexibility, opportunities for learning and growth, and feel this is what makes us the employer of choice for the right people,” said Matt Johnson. DRM, the 2nd largest Arby’s franchisee, currently owns Arby’s Restaurants in the Midwest with the Corporate Office located in Omaha, Nebraska. "We treat our people with respect and honesty and are committed to trying our hardest to providing our employees with a stable, safe and enjoyable work environment so that they may realize their greatest potential in learning and personal growth." ~ Marc Johnson