POSITION SUMMARY
The Assistant Manager will provide supervision of staff and program services. The incumbent will support the
Program Manager by ensuring site compliance with site goals and objectives. This person should have a proven
ability to cope with conflict, stress, and crisis situations through effective problem-solving and mediation skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Provide leadership and management to ensure that the mission and core values of the Company are put
into practice
Supervise Monitors, Housekeepers, drivers and Maintenance providing them with secondary support or
filling positions as needed
Onboard and train new staff as assigned by Program Manager
Implement and operationalize all new policies and procedures as directed by Program Manager
Engage with clients to create a welcoming environment
Ensure grounds are monitored hourly for safety concerns
Utilize crisis intervention techniques to assist with de-escalation of situations while prioritizing staff and
client safety.
Utilize independent judgement in determining course of action during challenging situations
Coordinate with Security Contractor for services on an as needed basis
Complete support documentation and daily shift reports
Oversee accuracy of program data and files
Operate personal computer to access e-mail, electronic calendars, and other basic office support
software
Maintain up to date Google calendar
Embrace and embody the mission, vision, guiding principles, clinical vision and goals of RH Community
Builders.
Other relevant duties as assigned.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Must have a work experience in the human services field with a minimum of 1 year supervisory
experience.
Ability to inspire and motivate others to perform well, and accept feedback from others; delegate work
assignments, give authority to work independently, set expectations, and monitor outcomes.
Good oral and written communication skills
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this position. Reasonable accommodations may be
Legal Disclaimer: This document is intended for informational purposes only, and does not constitute legal information or advice. This
information and all HR Support Center materials are provided in consultation with federal and state statutes and do not encompass other
regulations that may exist, such as local ordinances. Transmission of documents or information through the HR Support Center does not
create an attorney-client relationship. If you are seeking legal advice, you are encouraged to consult an attorney.
made to enable individuals with disabilities to perform the functions. While performing the duties of
this position, the employee is regularly required to talk or hear. The employee frequently is required to
use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to
stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The
employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this
position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust
focus. The noise level in the work environment is usually moderate.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the
employee(s) incumbent in this position. Employees will be required to follow any other job-related
instructions and to perform any other job-related duties requested by any person authorized to give
instructions or assignments. All duties and responsibilities are essential functions and requirements
and are subject to possible modification to reasonably accommodate individuals with disabilities. To
perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform
each duty proficiently. Some requirements may exclude individuals who pose a direct threat or
significant risk to the health or safety of themselves or others. The requirements listed in this
document are the minimum levels of knowledge, skills, or abilities. This document does not create an
employment contract, implied or otherwise, other than an “at will” relationship.