Assistant Manager

Benefits --------

401kBonus based on performance Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources

Assistant Sales Manager - Front Desk Leadership ------------------------------------------------

Hand & Stone Massage and Facial Spa --------------------------------------

Are you a high-performing sales professional ready to step into a leadership role where your ability to drive revenue, coach teams, and own results truly matters? Hand & Stone Downtown Doral is seeking an experienced Assistant Sales Manager to lead front desk performance, elevate membership sales, and support daily spa operations. This is not an entry-level role - we are looking for someone who understands sales metrics, thrives in a goal-driven environment, and knows how to turn guest interactions into long-term members.

What Youll Own ----------------

• Front Desk Sales Leadership
• Drive membership sales, upgrades, and retention strategies
• Lead by example - actively sell and coach in real-time
• Monitor daily KPIs, including conversion rates, average ticket, and booking metrics
• Hold the team accountable to performance standards
• Team Development & Accountability
• Train, mentor, and motivate Spa Associates
• Conduct role-playing and sales coaching sessions
• Support hiring, onboarding, and performance feedback
• Help create a culture of follow-through and professionalism
• Operational Excellence
• Assist with scheduling, payroll review, inventory oversight, and reporting
• Maintain high standards of guest experience and spa presentation
• Partner closely with Spa Manager to execute promotions and growth initiatives
• Ensure smooth daily operations during peak business hours

What Were Looking For ----------------------

• Proven sales experience in membership retail, hospitality, or service-based sales (preferred)
• Prior leadership or supervisory experience required
• Strong closing skills and confidence in overcoming objections
• Data-driven mindset - comfortable reviewing and acting on performance metrics
• Highly organized with strong follow-through
• Available evenings and weekends

Compensation ------------

• $18.00 - $20.00 per hour

At Hand and Stone Opportunity Knocks --------------------------------------

Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all stages of their careers. Full Time, Part Time... we can provide the perfect fit with FLEXIBLE schedules. Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest and employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team, and youll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees, including and without limitation hiring and termination, benefits, compensation, day-to-day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.