Overview
The Assistant Manager, Custodial Zone supports the day‑to‑day leadership and coordination of custodial operations across an assigned portfolio of facilities. This role partners closely with the Custodial Zone Manager to ensure consistent cleanliness standards, strong team performance, safety compliance, and reliable service delivery across multiple sites. The ideal candidate is a hands‑on custodial leader with strong people skills, experience supporting multi‑site operations, and the ability to manage shifting priorities in an active environment.
Pay:
$65,0000-70,000/year
The pay listed reflects the expected range for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package.
For more information, visit: ABM Team Member Benefits | Staff & Management
Responsibilities
1. Custodial Operations Support
• Support custodial service delivery across assigned facilities within a defined zone.
• Assist with daily oversight of cleaning activities to ensure sites meet cleanliness, safety, and presentation standards.
• Conduct walkthroughs and inspections to identify service gaps and coordinate corrective actions.
• Support implementation of cleaning schedules, task assignments, and coverage plans.
2. Staff Supervision & Workforce Support
• Provide direct supervision and guidance to custodial staff and site leads as assigned.
• Support scheduling, attendance tracking, and shift coverage adjustments.
• Assist with onboarding, training, coaching, and performance feedback.
• Help reinforce accountability, reliability, and consistent service expectations.
3. Client & Site Support
• Serve as a point of contact for client representatives and site contacts within the assigned zone.
• Respond promptly and professionally to service concerns, escalations, and special requests.
• Communicate operational updates and expectations to site teams.
• Escalate issues appropriately to the Custodial Zone Manager when needed.
4. Safety, Compliance & Quality
• Support compliance with company policies, client requirements, and applicable safety regulations.
• Reinforce proper chemical handling, equipment use, and personal protective equipment (PPE) compliance.
• Assist with incident reporting, corrective action follow‑up, and safety initiatives.
• Support audit readiness and quality assurance reviews.
5. Supplies, Equipment & Operational Support
• Assist with monitoring custodial supplies and equipment needs across assigned sites.
• Coordinate maintenance or replacement of equipment as needed.
• Support labor efficiency and supply usage tracking to assist with cost control.
• Identify and recommend process improvements to enhance service delivery.
Qualifications
Preferred Skills
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)