Assistant Manager

Flying Biscuit Cafe

  • Charlotte, North Carolina
  • 13 days ago

    Highlights

    The Assistant Manager is knowledgeable in food & beverage trends; supports the General Manager in maintaining thriving teams; and engages guests with a focus on strengthening sales. Handles daily invoicing/spreadsheets, weekly beverage orders, monthly inventory, and assist with payroll.

    Numbers & Facts

    LocationCharlotte, North Carolina

    Description

    The Assistant Manager is a lively, hospitality-driven individual with an ambition towards overall general management. The Assistant Manager is knowledgeable in food & beverage trends; supports the General Manager in maintaining thriving teams; and engages guests with a focus on strengthening sales.


    Requirements:

    • State Issued Driver’s License and Reliable Transportation
    • Background Check
    • 21 years of age
    • Available Nights, Weekends, Holidays, and On-Call
    • ServeSafe Certification (upon completion of training)
    • TIPS Certification (upon completion of training)


    Qualifications:

    • 1 to 3 years of management experience in a fast-paced, full-service environment
    • Ability to Train and Coach Teams
    • Learner/Coachable
    • Effective Listener/Communicator
    • Creative and Takes Initiative
    • Encouraging and has a Sense of Humor 
    • Is willing to lift and carry up to 20 lbs 
    • Has physical stamina for minimum 10 hour shift


    Responsibilities:

    • Can perform, as needed, all hourly roles within the restaurant to guarantee exceptional guest experiences
    • Ensures quality of all prepared meals to spec. and proper kitchen execution of breakfast, lunch, and dinner shifts to meet or exceed ticket time standards
    • Assists in the creation of, utilizes, and ensures implementation of preferred systems for FOH service 
    • Coordinates with all restaurant staff to verify all checklists and restaurant needs are met 
    • Monitors menu pricing and accuracy on all systems and materials 
    • Assists in financial success in the following areas: sales and labor goals, beverage cost, and cash handling
    • Collaborates with General Manager on all promotions, events, and social media requests
    • Is aware of guest reviews to respond to guest experiences and communicate with teammates
    • Assists with interviews, selection, new hire training, maintaining staffing levels, and FOH schedules
    • Handles daily invoicing/spreadsheets, weekly beverage orders, monthly inventory, and assist with payroll
    • Co-leads bi-annual reviews of all FOH team members
    • Manages partnerships with various beverage vendors
    • Maintains facility and grounds, communicates needed repairs, and monitors cleanliness
    • Facilitates relationships across FOH and BOH teams
    • Participates in ongoing restaurant training and scheduled restaurant events


    Benefits:

    • $40K-$50K with bonus eligibility 
    • Benefits (Medical, Dental, Vision, PTO, 401K)
    • 5 vacation days (after 1 year of employment with 30 hrs or more a week) 
    • Meal (One free meal/shift, 50% off food at home location, 20% off food at other SCR locations)
    • Hours (50-55/week)

    Supplemental pay

    • Bonus pay

    Benefits

    • Paid time off

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