Beverages, Billing, Bookkeeping, Computer Skills, Corporate Policies, Customer Support/Service, Data Collection, Direct Advertising, Government Regulations, Loss Prevention, Maintain Compliance, Mobile Devices, Operations, Operations Management, Price Book, Pricing, Resolve Customer Issues, Retail Management, Team Player, Time Management
The Assistant Manager reports to the Store Manager. Assists the Store Manager in the management of daily store operations in the absence of the Senior Assistant Manager (SAM) and helps supervise associates in the performance of their assigned duties. Receives inventory, stocking, and maintaining a store section, operating a cash register, and performs basic bookkeeping duties.
Specific duties include but are not limited to:
- Maintains a store section as assigned by creating orders, receives and stocks merchandise using proper equipment.
- Reviews invoices/bills for accuracy.
- Stocks shelves, end stacks, displays, and deli/freezer cases.
- Sets up advertising/promotional displays.
- Marks prices on merchandise as needed.
- Operates a cash register, receives cash from customers, makes change, and processes check/charge transactions.
- Reviews price/order books, price changes, advertisement forms, and direct vendor pricing information.
- Gives cash and/or credit refunds when approved by management.
- Verifies customer eligibility when alcoholic beverages are purchased.
- Performs basic bookkeeping duties.
- Records lost/damaged goods and store supplies using appropriate ledger.
- Posts information and collects data.
- Supervises the activity of assigned work crews when functioning as temporary Senior Assistant Manager.
- Insures compliance with company policies and government regulations.
- Supervises unloading, staging, stocking, and pricing activity of the crew.
- Provides timely and professional customer service by resolving customer complaints and requests for refunds, exchanges, or adjustments.
- Monitors and supervises associates and customer safety and security issues.
- Participates in completing customer accident reporting paperwork.
- Supervises completion of equipment safety and sanitation checklists.
- Ensures period safety/loss prevention sign-off sheets are completed.
- Demonstrates ability to effectively utilize basic PC skills and have knowledge of usage of all handheld devices.
To successfully perform the job of an Assistant Manager, an individual must be honest, reliable, and be able to reinforce our company values: Teamwork, Integrity, Accountability, Respect, and Growth.
Please note: This is a summary of the job description. A complete job description may be obtained by contacting Human Resources.
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Smart & Final Stores LLC