Assistant Manager (8am-11pm Availabiltiy)

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.

Main Responsibilities of a Assistant Manager

• Leadership & Team Development
• Operations Management
• Financial & Business Performance
• Guest Experience

Assistant Manager Job Description

We are seeking a driven and hands on Assistant Manager (AM) to help lead our team and ensure outstanding hospitality, operational excellence, and financial performance. The AM plays a critical role in supporting the General Manager, developing team leaders, and driving daily execution across all areas of the restaurant. This is a senior leadership position that requires strong communication, problem solving, and development skills.

Responsibilities of a Assistant Manager (AM)

• Assist in executing and overseeing the General Managers operational and financial goals, while maintaining Culver's standards.
• Manage scheduling, labor costs, and staffing needs.
• Hiring and onboarding leadership.
• Oversee training and coaching for leadership. Support the training and development of team in all aspects of the restaurant.
• Consistently communicates and work with team leaders to ensure policies, processes and procedures are being followed.
• Organzine and maintain required and necessary records as they relate with the restaurant operations, equipment, inventory, quality control and team members.
• Ensure positive guest, team, and vendor relations as it relates to our mission and our brand.
• Be knowledgeable of and support operations, policies and standard operating procedures, aiming for consistent productivity and quality.
• Monitor and improve food quality, speed of service, and hospitality.
• Enforce safety, sanitation, and brand standards.
• Resolve guest concerns and ensure positive experiences.
• Prepare operational reports for the General Manager.

Assistant Manager Job Requirements

• Minimum 2-3 years of leadership experience in restaurant, retail or hospitality management.
• Proven ability to lead teams of 40+ employees in a fast pace environment.
• A strong track record of meeting performance goals- sales, labor, guest satisfaction.
• Experience with scheduling, inventory, and managing budgets- experience with P&L's is a plus.
• Excellent communications and interpersonal skills.
• Ability to train, motivate, and hold teams accountable.
• Strong organizational and time management abilities.
• Problem solving mindset with attention to details.
• Strong computer skills.
• ServSafe Manager Certification is required upon hiring.

What We Offer:

• Starting pay rate is $20+ an hour (ServSafe Manager Certification is required upon hiring)
• Health, Dental and Vision Insurance, after 90 days of Full Time Employment
• 401k with Company Matching
• Earned Paid Time Off
• Monthly Bonus, after training period of 90 days
• Career growth opportunities, including pathways to General Manager position
• A supportive team environment that values your leadership and initiative
• Free Meals
• Closed on Easter, Thanksgiving and Christmas Day- limited hours on Christmas Eve, New Years Eve

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.

Salary

Starting at $19.00 per hour

Benefits

Bonus pay, Paid time off, Health insurance, Dental insurance, Vision insurance, 401(k) matching, 401(k), Employee discount, Paid training

Job Type

Full time

Schedule

Weekend availability