Communication Skills, Cook Dishes, Customer Support/Service, Disability Insurance, Employee Terminations, Event Management, Fast Food, Food Safety, Health Insurance, Inventory Management, Operations, Operations Management, People Management, Performance Reviews, Point of Sale (POS) Systems, Product Safety, Quality Metrics, Restaurant, Safety Standards
BENEFITS:
• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability
Position Title: Assistant Manager
Reports to: General Manager
Position Summary
The Assistant Manager supervises daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Schedules and supervises staff. Maintains standards of restaurant safety and security. Exceptional customer service is a major component of this position.
TASKS AND RESPONSIBILITIES:
- Trains newer or less experienced Sandwich Artists® in their tasks and responsibilities.
- Understands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY® Operations Manual.
- Maintains a professional appearance and grooming standards as outlined in the SUBWAY® Operations Manual.
- Performs light paperwork duties as assigned.
- As needed, supervises food preparation to ensure that food safety and operations standards are maintained.
- Coordinates and supervises staff so that standards of cleanliness are maintained as outlined in the SUBWAY® Operations Manual.
- Manages a staff of approximately 4 to 12. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees. May conduct written and verbal staff evaluations. Performs paperwork duties and assists with product orders and inventory as needed.
- Assists with planning of special events and promotions.
- Completes University of SUBWAY® courses as directed.
Prerequisites:
Education: High school diploma or equivalent.
Experience & Skills: Experience in restaurant operations, preferably with supervisory experience. Requires excellent communication skills, ability to deal with all levels of employees. Computer knowledge is desirable.
Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
Perform such similar, comparable, or related duties as may be required or assigned.