Location: The Salvation Army Greenville Kroc Center - Greenville, SC
Position Type: Assistant Kroc Director
Pay Range: 60,000 to 70,000.00
About this opportunity:
Provides leadership in the day-to-day operational functions of the Kroc Center and serves as the primary point of contact in the absence of the Area Commander and Kroc Director. Supports the leadership and finance personnel by recommending programmatic and operational priorities and modifications based on regularly scheduled analysis of internal reports. Supports the standardization of policy and procedure across all departments by working collaboratively with the Leadership Team to create updated informational material and communication procedures. Ensures systems are in place to encourage effective internal and external communication while identifying potential for growth in all areas of the Kroc Center. Oversees and ensures best practices, policies, and procedures are followed within Membership, Marketing, volunteer utilization efforts, community outreach, and emergency preparedness efforts. Contributes to the planning and administration of new programming.
Key responsibilities
- Serves as the primary point of contact in the absence of the Senior Kroc Officer and Kroc Director; responds to escalated issues and notifies the supervisor of unique situations.
- Researches, complies, interprets, analyzes and summarizes information from and for various reports; collaborates with the Area Command Business Manager to ensure efficient reporting.
- Provides operational and programmatic recommendations based on financial data and other statistics to the Senior Kroc Officer and Area Commander.
- Assists supervisors in budget preparation and business planning; space allocation; and office supply and inventory management. Provides feedback and recommendations for long-range planning and administrative needs.
- Supervises, instructs, and trains membership and volunteer staff in the proper methods and procedures for conducting work including working with Area Command to ensure that all financial controls and requirements are met in an accurate and timely fashion; monitors work for compliance with established program policies, procedures, National Kroc Standards, and regulations; conducts performance evaluations. Serves as a leader in Kroc Center emergency preparedness planning to include policy documentation and responder collaboration and partnerships; leads safety training; exhibits calm and consistent leadership in the areas of security and crisis situations.
- Represents the Kroc Center in the community at various events, conferences, fairs, etc. to articulate vision and mission, program features, outreach activities, and community impact; maintains a positive and professional relationship with children, parents, staff, community leaders, volunteers, and board members as a representative of The Salvation Army.
- Responsible for collaboratively creating, communicating, and implementing an effective, comprehensive marketing and membership growth plan and measuring its success. Plan reflects Kroc's vision and mission, aligns with the Area Command overall marketing plan to ensure consistency in public information shared, and targets under-served population.
- Responsible for the editorial leadership, design, production and distribution of all Kroc Center marketing materials, publications and advertising including website and social media; ensures active and prominent social media presence over leading platforms that appeal to different generations and interests; oversees internal communications to ensure consistency of message, vision, and mission.
- Maintains awareness of system, policy, procedure, etc. updates and upgrades to ensure effectiveness locally; via subordinate staff or in conjunction with Divisional/Territorial contacts, provides recommendations and/or solutions to challenges; shares updates with the leadership team, as necessary.
What are we looking for in you:
- Knowledge of the principles and practices of nonprofit business, especially in the areas of marketing and sales.
- Ability to perform and adhere to all duties with an understanding of the mission, ministry, philosophy, culture, and protocol of The Salvation Army and conduct all duties in accordance with the ministry of this organization and its Christian principles; conducts all communications and job duties with the highest level of professionalism and customer service.
- Ability to communicate clearly and effectively both orally and in writing.
- Ability to plan, coordinate, market, sell and evaluate community and member events.
- Ability to plan and administer a budget and monitor expenditures for compliance with the same.
- Ability to analyze, prepare and maintain financial records and reports in an accurate and complete manner.
- Ability to lead, motivate, and evaluate the work of subordinate employees.
- Ability to develop, lead, monitor, and analyze an effective marketing strategy and activities for the Kroc Center.
- Ability to plan, schedule, and conduct orientations, meetings, trainings, and public presentations.
- Ensure compliance with established policies and procedures as well as contract/licensure requirements.
Education and Experience:
Bachelor's degree from an accredited college or university in Nonprofit Business, Business Administration, Marketing, Public Relations, Leadership or Education -and- five years education, creative programming and/or nonprofit leadership experience -or- any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Certifications:
Valid Driver's License
American Red Cross Instructor Certification preferred
Why Work for Us
The Salvation Army offers a broad range or career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
The Salvation Army strives to do the "Most Good" for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work in this opportunity to be an integral part of an organization that is Doing the Most Good.
Five values at the heart of everything we do...We are...
- Passionate
- Compassionate
- Uplifting
- Brave
- Trustworthy
Additional Information:
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
To apply, please click on the "Apply Now" icon at the bottom of this posting.
Application Submittal Period: July 24, 2026 - August 14, 2026.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.