The Assistant Island Operations Manager, Royal Beach Club, ensures exceptional hospitality standards across public spaces, beachfront, seating areas, restrooms, and back-of-house operations.
They foster a positive work environment focused on exceeding Guest and Team Member satisfaction, supporting the delivery of high-quality experiences aligned with company standards.
This front-of-house role requires effective planning, time management, and leadership by example, balancing operational needs with administrative duties.
The position involves maintaining compliance with brand standards, health and safety guidelines, and SOPs, while engaging with internal and external stakeholders daily.
Key responsibilities include supporting performance objectives, KPIs, and team development, ensuring service excellence, and adhering to policies.
English language proficiency is required, and the role is part of the Room Division Management department.