Primary Responsibilities
Routing/Tracking and assisting drivers with daily operations
Intermodal tracking of containers and shipments status on the port of NY/NJ
entering all orders into system (Profit Tools)
office tasks
Customer services and updating customers with daily shipment details
Phone/Customer Service
Position Requirements
2+ year(s) of office, dispatch experience, and customer service management experience
Solid organization and planning capabilities, strong attention to detail
Transportation/dispatch knowledge a huge plus
Outstanding written and verbal communication skills, grammar, and a consistently courteous and professional tone of voice at all times
Very self-motivated and goal-oriented with ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software and proprietary software (Profit Tools)
College degree desirable
O.T. Delivery Systems Inc. is a Transportation/Warehousing service company servicing the tri-state area and beyond. We currently have an immediate full time opening for an Assistant Dispatcher.
If you are self-motivated, highly organized and have superb interpersonal skills along with a high focus to detail, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? If so, this is the place for you.