Duties Description:NYSIF is seeking an Assistant Insurance Fund Services Representative to perform administrative tasks for the Claims Investigations unit as directed and overseen by an Investigator 3.Responsibilities include, but are not limited to:• Sending email notification of evidence to case managers and point people.• Assisting with the review of reports and video evidence for comparison and accuracy.• Accessing a designated mailbox for miscellaneous emails from vendors.• Reviewing OFAC lists.• Collecting data, entering information into Claims Center, and accessing eCase to ensure evidence was delivered for upcoming hearings.• Other investigations tasks as needed.Minimum Qualifications:• Four years of customer service experience that required independence in both verbal and written communication responsibilities; OR• An associate’s degree or higher and two years of customer service experience as described above.
Minimum Salary: 57413
Maximum Salary: 69061
Salary Unit: YearlyN
New York State Insurance Fund