Assistant HVAC Service Manager

ARS-Rescue Rooter

Greensboro, NC

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JOB DETAILS

SALARY

$90,000–$100,000 Per Year

SKILLS

Coaching, Communication Skills, Computer Skills, Corporate Policies, Customer Experience, Customer Satisfaction, Driver's License, Flexible Spending Accounts, HVAC, Identify Issues, Insurance, Leadership, Life Insurance, Maintain Compliance, Maintenance - Electrical, Maintenance - HVAC, Maintenance - Plumbing, Maintenance Services, Microsoft Office, On Site Support, Operations, Operations Management, Performance Management, Problem Solving Skills, Productivity Management, Safety Compliance, Safety Standards, Team Lead/Manager

LOCATION

Greensboro, NC

POSTED

Today

Company Name

ARS-Rescue Rooter

Overview

Pay: $90,000-$100,000 per year

Schedule: Friday to Tuesday (Wed/Thurs off work)

Preferrable for candidates to live in or near Greensboro, NC

Join American Residential Services (ARS), the nation's largest provider of residential HVAC, heating, air conditioning, plumbing, and electrical services, with more than 7,000 team members and over 45 years of experience delivering trusted home comfort solutions.

We are seeking an experienced Assistant HVAC Service Manager to lead and support our service technicians in the field. This role is responsible for overseeing daily operations, ensuring high-quality workmanship, driving team performance, and delivering an exceptional customer experience.

What We Offer

Take-home vehicle + fuel card
Insurance available after 31 days (low-cost plans available)
Dental, vision, HSA/FSA
401(k) with company match
Paid time off + paid holidays
Company-paid life insurance
Ongoing HVAC training and career advancement opportunities
Strong leadership support and team environment
Weekly direct deposit

Responsibilities

As an Assistant HVAC Service Manager, you will:

Lead, coach, and develop service technicians, including hiring, training, scheduling, and performance management
Supervise daily field operations, ensuring jobs are completed efficiently and to company standards
Assist technicians with diagnostics, troubleshooting, and technical support in the field and remotely
Monitor and improve team productivity, quality of work, and customer satisfaction
Resolve customer concerns and ensure a positive service experience
Review and audit work orders, service reports, and payroll for accuracy
Conduct job site visits, vehicle inspections, and equipment audits
Ensure proper use and maintenance of tools, materials, and company assets
Coordinate with dispatch to optimize scheduling and job assignments
Maintain compliance with safety standards, company policies, and local codes

This position offers strong earning potential, leadership growth, and the opportunity to make a direct impact on team success and operational performance.

Qualifications

What You Need

2+ years of HVAC field leadership or supervisor experience
Strong knowledge of residential HVAC service, maintenance, and repair
Proven ability to lead teams, improve performance, and manage day-to-day operations
Strong troubleshooting and technical skills
Excellent communication, organization, and problem-solving abilities
Ability to work in a fast-paced, dynamic environment
Computer proficiency (Microsoft Office preferred)
Valid driver's license with clean driving record
Must pass background check and drug screening

For questions about the role, you may contact our recruiting team at 202-674-3909

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here:

Assistant HVAC Service Manager

ARS-Rescue Rooter

Greensboro, NC

About the Company

ARS-Rescue Rooter

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