Assistant Health Services Administrator

Valle Verde in Santa Barbara, CA, recently named "Best Continuing Care Retirement Community in the U.S. 2025" by Newsweek magazine is seeking a full-time Assistant Health Services Administrator for its Skilled Health Center.

Full-time, Monday - Friday $85,000 to $100,000 (DOE) Salaried, Exempt position

Job Summary:

The Assistant Health Services Administrator supports the overall administration of health services operations within the community. Working under the direction of the Health Services Administrator, this role helps coordinate day-to-day operations, compliance activities, resident service support, financial and administrative processes, and cross-functional follow-up to help ensure quality care, regulatory readiness, operational efficiency, and resident satisfaction.

Primary Duties and Essential Functions:

• Supports daily health services operations across skilled nursing, assisted living, and related service areas.
• Coordinates follow-up on operational issues involving resident services, ancillary services, admissions support, and cross-functional service delivery.
• Assists with monitoring compliance with applicable federal, state, and local requirements and internal policies.
• Supports survey readiness, audits, inspections, plans of correction, and follow-up actions.
• Monitors assigned quality, service, and operational indicators and escalates issues requiring leadership attention.
• Helps maintain administrative processes related to resident rights, service standards, and policy and procedure implementation.
• Coordinates assigned staffing and team support activities, including scheduling follow-up, onboarding coordination, documentation, and routine performance support.
• Provides day-to-day coordination and functional direction to assigned team members or departments as delegated.
• Assists with budget administration, invoice review, purchasing follow-up, expense tracking, and other assigned financial processes.
• Supports billing, accounts receivable, collections, census tracking, and related operational reporting.
• Coordinates with physicians, pharmacies, therapy providers, consultants, and vendors to support service delivery and issue resolution.
• Helps maintain a safe, clean, and survey-ready environment by coordinating follow-up on life safety, emergency preparedness, environmental rounds, and preventive maintenance issues.
• Prepares reports, correspondence, and operational documentation.
• Represents the Health Services Administrator in assigned meetings, rounds, or follow-up activities as delegated.

Minimum Qualifications:

• Bachelor's degree in healthcare administration, business administration, public administration, social work, or a related field; equivalent relevant experience may be considered where permitted.
• Three (3) years of progressively responsible experience in senior living, healthcare, post-acute care, or another regulated service environment.
• Working knowledge of healthcare or residential service operations, compliance requirements, and administrative business processes.
• Ability to coordinate multiple priorities, analyze issues, exercise sound judgment, and follow through on operational matters.
• Ability to communicate effectively with residents, families, team members, physicians, vendors, and other business partners.
• Proficiency in standard business software and ability to prepare reports, correspondence, and routine operational documentation.
• Expected to meet eligibility requirements to pursue Nursing Home Administrator licensure and, when required by the role, obtain such licensure within an established timeframe.

Preferred Qualifications

• Experience in a continuing care retirement community, skilled nursing, assisted living, or memory support setting.
• Experience supporting surveys, audits, plans of correction, or formal quality improvement initiatives.
• Experience with electronic health records, resident billing or revenue-cycle processes, and Microsoft Office or similar reporting tools.
• Current CPR and First Aid certification, or ability to obtain within established timeframes.
• Prior exempt operations leadership experience in a regulated healthcare environment.
• Administrator licensure, eligibility, or demonstrable readiness for broader operational leadership responsibilities.

Whats in it for you?

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25+Tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here: www.HGcareers.org