Assistant General Manager

Your Career Deserves... MORE OPPORTUNITIES!

Paradies Lagardère is an award-winning airport concessionaire dedicated to delivering exceptional food, service, and guest experiences. We are seeking a motivated and hands-on Assistant General Manager (AGM) to join the team at Boss Bagel in the San Antonio International Airport. This position is ideal for a results-driven leader who thrives in a fast-paced, high-volume quick-service environment and is passionate about team development, operational excellence, and guest satisfaction.

Why Join Us?

• Career Growth & Leadership Opportunities - Develop your career in a dynamic, growing company.
• Supportive & Fast-Paced Work Environment - No two days are the same!
• Comprehensive Benefits Package - Medical, Dental, Vision & more.
• Company-Paid Time Off & Holiday Premium Pay - Because work-life balance matters.
• 401(k) Program - Invest in your future.
• Training & Development - Expand your skills through our online learning platform.
• Associate Recognition Programs - We celebrate success!
• Dining & Merchandise Discounts - Enjoy perks at our locations.
• Transportation & Parking Assistance - Making your commute easier.

About the Role

As the Assistant General Manager, you will support the daily operations of a high-volume quick-service restaurant, ensuring fast, friendly service, consistent food quality, operational efficiency, and an exceptional guest experience. This role is responsible for leading and developing team members, maintaining food safety and sanitation standards, supporting profitability goals, and fostering a positive, high-performing work environment. Strong leadership, communication, and problem-solving skills are essential. Bilingual proficiency is a plus.

Key Responsibilities

• Restaurant Operations: Support all aspects of daily restaurant operations, ensuring a smooth and efficient guest experience.
• Team Leadership & Training: Recruit, train, coach, and develop team members while promoting company standards and a culture of accountability.
• Operational Excellence: Drive speed of service, food quality, cleanliness, and execution of brand standards.
• Food Safety & Compliance: Ensure compliance with all food safety, sanitation, health, and airport operational requirements.
• Inventory & Cost Control: Assist with inventory management, ordering, food cost control, and waste reduction initiatives.
• Guest Experience: Address guest concerns promptly and ensure outstanding customer service at all times.
• Business Support: Partner with the General Manager on scheduling, performance management, staffing, and achieving business goals.

What Were Looking For

• Strong leadership skills with the ability to motivate and develop teams.
• Experience managing operations in a fast-paced, high-volume restaurant environment.
• Knowledge of food safety, labor management, and cost controls.
• Hands-on leadership style with excellent communication and problem-solving abilities.
• Flexibility to work varied schedules, including nights, weekends, and holidays.

Qualifications & Requirements

• 2-4 years of restaurant management experience, preferably in quick-service or fast-casual dining.
• ServSafe Certification or the ability to obtain certification upon hire.
• Experience with scheduling, inventory management, and performance coaching.
• Bachelors degree in Hospitality, Business, or a related field preferred; equivalent experience considered.

Join our team and help lead a fast-paced, guest-focused restaurant environment at Boss Bagel.

This role is critical to creating a restaurant environment where guests experience exceptional care, team members thrive, and operational excellence is sustained daily. As an exempt leadership position, this role requires flexibility and accountability for business outcomes, which may at times require work beyond a traditional 40-hour workweek.

Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

#LI-KB1